Danielle Cacciatori
Canyon Lake,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Mad Countertops LLC
10.2018 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Monitored front areas so that questions could be promptly addressed.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Education
Certified Phlebotomy Technician - Medical
AUMT Institute
Temecula 04.2018
High School Diploma -
Centennial High School
Corona, CA06.2003
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Payment Collection
- Document Management
- Appointment Scheduling
- Client Relations
- Scheduling appointments
- Fee Collection
- Customer Service
- Travel Arrangements
- Data Entry
- Administration and Operations
- Office Management
- Team Leadership
- Bookkeeping
- Documentation and control
- Payroll and budgeting
- Quickbooks
- New Hire Orientation
Timeline
Receptionist Administrator
Mad Countertops LLC
10.2018 - Current
Certified Phlebotomy Technician - Medical
AUMT Institute
High School Diploma -
Centennial High School
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