Danielle Calhoun

• Conducted pre-trip inspections to ensure vehicle readiness and compliance with safety standards.
• Operated commercial vehicles in compliance with safety regulations and company policies.
• Navigated diverse routes efficiently, optimizing delivery times and customer satisfaction.
• Maintained detailed logs of hours, mileage, and fuel consumption for accurate reporting.
• Collaborated with dispatchers to confirm schedules and address route changes promptly.

• Greeted visitors and answered incoming calls, directing inquiries to relevant team members to ensure efficient communication.
• First and last point of contact with clients.
• Scheduled appointments, supported long term customer retention through dependable service and professional relationship management.
• B2B active with several agencies along with A/R daily.
• Client account support with empathy and compassion.
• Logistics coordination
• Vendor relations
• Operations support for all departments
• CRM Software
• Onboarded new hires by preparing workstations, company accesses and initial paperwork before their start dates.
• Organized seasonal competitions and charities with all departments and kept up company morale.

• Developed innovative decorating techniques, improving product offerings and attracting new clientele.
• Led design and execution of custom cake orders, ensuring high-quality presentation and customer satisfaction.
• Collaborated with bakery team to streamline production processes, increasing overall efficiency in cake decoration.
• Mentored junior decorators, enhancing skills and promoting adherence to baking standards.
• Evaluated customer feedback to refine decorating styles and flavors, aligning offerings with market trends.
• Implemented inventory management practices for decorating supplies, minimizing waste and optimizing resource allocation.
• Innovated new cake decorating trends using various techniques, attracting clientele seeking unique custom designs.

Graduated Valevictorian with a 98%