Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
998 Grand Central Mall, Vienna, WV 26105
12.2022 - 05.2023
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Recommended products based on solid understanding of individual customer needs and preferences.
Barista Shift Supervisor
Starbucks
3007 Builder Dr, Lafayette, IN 47909
09.2017 - 11.2022
Maintained accurate inventory counts to meet customer demands and sustain operations.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Crew Member
Dunkin' Donuts
1529 Oak Ridge Turnpike, Oak Ridge, TN 37830
04.2015 - 08.2017
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Pizza Maker
Big Ed's Pizza
101 Broadway Ave, Oak Ridge, TN 37830
11.2014 - 01.2015
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.