Danielle Caravello
Montgomery,TX
Summary
Dedicated and diligent job seeker with excellent customer service, multitasking, and time management skills. Full of enthusiasm to bring strong work ethic to every job I do. Highly-motivated with desire to take on new challenges. Multi-talented, adaptability and exceptional interpersonal skills. Adept at working effectively under pressure, unsupervised with all situations and challenges. Quickly mastering new skills to effectively strengthen the brand of the organization. While leaving customers with a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Server
Citizens Grill
Conroe, TX
07.2020 - Current
- Suggestive Selling Promoting Sales.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborative Multitasker
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Dental Assistant
Parke&Rodgers Cosmetic Dentistry
The Woodlands, TX
08.2021 - 08.2023
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Explained dental services and payment plans to help patients make informed decisions.
Supervisor & Server
Zammitti's Italian Ristorante
Kingwood , TX
08.2012 - 03.2020
- Inventory Control.
- Arrange Private Parties & Selective Menus.
- Delegate Job Duties.
- Maintain Payouts & Distributed Cash Drawers.
- Provided ongoing training to address staff needs.
- Responded to customer questions regarding products, prices and availability.
Education
CPR Certified -
Healthcare Provider BLS
01-2023
T.A.B.C & Food Handler Certified
01-2023
R.D.A - *Jurisprudence *Infection Control*Radiology
HDAS
The Woodlands, TX.2021
Basics
Lone Star Community College
Kingwood, TX.01-2009
High School Diploma -
Fort Pierce Academy
Ft. Pierce, FL.01-2008
Skills
- Exceptional Customer Service
- Suggestive Selling
- Inbound and Outbound Calling- Follow up calls
- Proficient in Digital X-Rays
- Paperwork ProcessingInventory Control
- Taking Medical and Dental Histories
- Treatment Planning Dental Procedures
- Patient Care Standards- HIPPA & OSHA Compliant
- Teamwork and Collaboration
- Strong Writing and Verbal Skills
- Proficient in Microsoft, POS Systems & Dentrix
- Credit Card Transactions and Cash Handling
- Workflow Coordination
- Conflict and Complaint Resolution
Timeline
Dental Assistant
Parke&Rodgers Cosmetic Dentistry
08.2021 - 08.2023
Server
Citizens Grill
07.2020 - Current
Supervisor & Server
Zammitti's Italian Ristorante
08.2012 - 03.2020
CPR Certified -
Healthcare Provider BLS
T.A.B.C & Food Handler Certified
R.D.A - *Jurisprudence *Infection Control*Radiology
HDAS
Basics
Lone Star Community College
High School Diploma -
Fort Pierce Academy
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