DANIELLE CASTELLON
Amarillo,TX
Summary
Hardworking and reliable Associate with proven dedication to quickly pick up new assignments. Devoted to customer satisfaction and consistently exceeding performance targets. Safe driver with efficient and organized approach. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about policy processes and main carrying restrictions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Rural Carrier Associate
United States Post Office
Amarillo, TX
01.2024 - Current
- Operated a vehicle to transport mail and packages over established routes, ensuring the timely delivery of all items.
- Monitored route conditions, such as traffic and weather, to ensure safe navigation.
- Maintained accurate records of daily activities including deliveries, pickups, mileage and other pertinent information.
- Delivered packages directly to customers' homes or businesses using company-provided equipment when necessary.
- Adhered strictly to security protocols while handling cash payments from customers.
- Met performance targets consistently through hard work and efficient handling of each stop.
- Obtained signatures for registered, certified and insured mail.
- Delivered mail to residents and business within assigned area.
College, Career, Military & Readiness Facilitator
Amarillo ISD
Amarillo, TX
01.2017 - 01.2024
- Reviewed financial aid applications and verified accuracy of information provided by applicants.
- Provided guidance to students on the cost of attending college and various types of financial aid available.
- Assisted with completing FAFSA forms, loan documents, promissory notes and other related paperwork.
- Explained the differences between federal, state, institutional, private and alternative loans.
- Researched new policies and procedures for awarding funds to ensure compliance with regulations.
- Collaborated with university personnel to resolve billing disputes or discrepancies in student accounts.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
Professional Pet Stylist
PetSmart
Amarillo, TX
08.2010 - 01.2017
- Greeted customers and their pets, answered questions about services offered.
- Performed bathing, brushing, trimming, clipping, and styling of dogs and cats.
- Used scissors, clippers and other grooming instruments in a safe manner to avoid injury to pets or humans.
- Ensured that all safety protocols were followed while handling animals in the salon environment.
- Responded promptly to customer inquiries via phone calls or emails regarding services offered at the salon.
- Attended continuing education seminars related to animal care and grooming techniques.
- Adhered strictly to safety standards set by local laws governing professional pet stylists.
Education
High School Diploma -
Anderson-Shiro High School
Anderson, TX06-2008
Nursing Assistance
Jefferson Community College
Watertown, NYSkills
- Incident Reporting
- Postal regulations
- Safe Driving
- Multitasking
- Policy Implantation
- Attention to Detail
- Professionalism
- Interpersonal Communication
- 50 WPM Typing Speed
- Fast & Motivated Learner
- Will ask questions to learn
Affiliations
- I own and operate my personal Grooming Salon.
- Communicate with my personal clientele
- Busy, hardworking & efficient
References
References available upon request.
Timeline
Rural Carrier Associate
United States Post Office
01.2024 - Current
College, Career, Military & Readiness Facilitator
Amarillo ISD
01.2017 - 01.2024
Professional Pet Stylist
PetSmart
08.2010 - 01.2017
High School Diploma -
Anderson-Shiro High School
Nursing Assistance
Jefferson Community College