Danielle Cerrito
Allendale,MI
Summary
Great experience working with others. Can handle stressful situations and multitask. Create a positive friendly environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
American Eagle Outfiters
04.2023 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Psychiatric Technician
Pine Rest
08.2022 - 02.2023
- Responsible for overseeing adult residents
- Collaborated closely with mental health professionals with treatment plan implementation.
- Assisted with medication administration and counting and pouring medications.
- Actively participated in safety management
- Crisis intervention and prevention
- Treated clients and families with respect and dignity.
- Monitored patient behavior and immediately reported changes to supervising physician.
Camp Counselor
Mokena Park District
05.2022 - 08.2022
- Oversaw 10+ children ages 3-5 and occasionally ages 6-10
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Led groups of children safely through variety of camp activities.
Sales Floor Associate
Tj Maxx
11.2019 - 04.2020
- Handled delegated tasks
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Kept a clean and manageable work environment
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Science - Health Sciences
Grand Valley State University
Allendale, MI05.2026
High School Diploma -
Lincoln Way Central
New Lenox, IL05.2021
Skills
- Active Listening
- Organizational Skills
- Conflict Resolution
- Working Collaboratively
- First Aid/CPR
- Customer Service
- Reliable and Trustworthy
- Friendly, Positive Attitude
- Critical Thinking
Certification
- CPR Certified
- Basic First Aid Certified
Timeline
Sales Associate
American Eagle Outfiters
04.2023 - 09.2023
Psychiatric Technician
Pine Rest
08.2022 - 02.2023
Camp Counselor
Mokena Park District
05.2022 - 08.2022
Sales Floor Associate
Tj Maxx
11.2019 - 04.2020
Bachelor of Science - Health Sciences
Grand Valley State University
High School Diploma -
Lincoln Way Central