Danielle Champagne
Cary,NC
Summary
Results-driven Store Manager with a proven track record in retail management, staff training, and customer relationship management. Committed to enhancing store performance through effective sales strategies and process improvements.
Overview
20
20
years of professional experience
Work History
Store Manager
Bath & Body Works Inc.
Morrisville, North Carolina
10.2015 - 11.2025
- Oversaw daily store operations and ensured compliance with company standards.
- Trained and mentored staff on customer service best practices and product knowledge.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Teller
Bank of America
Weeki Wachee, FL, FL
12.2005 - 02.2006
- Assisted customers with account inquiries and resolved issues promptly.
- Educated customers on banking products and services to enhance financial literacy.
- Executed compliance procedures to ensure adherence to banking regulations and policies.
- Balanced cash drawers on a daily basis.
Education
Some College (No Degree) - Business Administration and Management
Broward College
Fort Lauderdale, FLSkills
- Retail management
- Visual merchandising
- Sales strategy
- Inventory control
- Staff training
- Customer relationship management
Timeline
Store Manager
Bath & Body Works Inc.
10.2015 - 11.2025
Teller
Bank of America
12.2005 - 02.2006
Some College (No Degree) - Business Administration and Management
Broward College