Danielle Cockrell
Azle
Summary
Proven leader in customer service and team management, enhancing performance and operational efficiency. Skilled in decision-making and conflict resolution, committed to fostering a positive workplace culture.
Overview
16
16
years of professional experience
Work History
Manager
Whatabuger
440 NW Pkwy
03.2010 - 07.2026
- Oversaw daily operations to ensure compliance with quality standards and operational efficiency.
- Directed employee engagement initiatives to foster a productive and engaged workforce. to be productive and engaged in work.
- Developed training programs for staff, enhancing skills and service delivery.
- Streamlined scheduling processes to improve labor allocation and minimize overtime.
- Facilitated conflict resolution sessions among team members., maintaining positive employee relations and workplace morale.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Conducted cross-training sessions to enhance team skills. to maximize team agility and performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
DeSoto High School
DeSoto, TXSkills
- Sales management
- Team leadership
- Decision-making
- Conflict resolution
- Customer service
- Time management
- Work prioritization
- Communication skills
Timeline
Manager
Whatabuger
03.2010 - 07.2026
High School Diploma -
DeSoto High School