DANIELLE COPE

Work History

Janitorial Cleaner/Cleaning

3MC Services

03.2025 - Current

Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer,and my performance.
Emptied trashcans and transported waste to collection areas.
Handled equipment,supplies , chemicals, and materials properly and with caution.
Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.

Package Sorter/Mail Sorter

International Bridge

09.2024 - 12.2025

Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
Collaborated with team members to sort large volumes of packages coming from truck to go down the line quickly and accurately.
Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines Fillec domes for puerto rico and alaska Hawaii went in gaylords or boxes.
Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
learned to read and memorize package codes for sorting.
used ascanner to scn in all mail adn oackages
amazon , abercrombie, fanatics,
sorted mail im three different zones alaksa, hawaii, puerto rico
abc/temu

Cashier Assistant

BurgerFi

01.2020 - 03.2025

Met customer needs through polite, friendly and attentive service.
Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Helped customers complete purchases, locate items, and join reward programs.
laid off due to covid in march 2020
got put on PUA / unemployment for two years .

Picker/Packer Associate

Thrive Market

01.2025 - 01.2025

Enhanced order accuracy by carefully picking and packing items per customer specifications.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Reduced shipping errors by thoroughly checking each item before packaging for shipment.
Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.

Fry Cook/Restaurant Server

Micks

02.2024 - 08.2024

Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
Cleaned, stocked, and restocked workstations and display cases.
Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
Communicated closely with servers to fully understand special orders for customers.
Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Housekeeper

Red Roof Inn

01.2023 - 08.2024

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors, hallways,
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Adhered to professional house cleaning checklist.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Engaged with guests on room requirements and amenities to promote overall satisfaction.

Server

IHOP

02.2016 - 10.2020

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Maintained a clean and orderly dining area for an enjoyable guest experience.

Cashier/Supervisor of Operations

NEWTOWN MARKET

07.2007 - 06.2012

Quickly and accurately counted drawers at start and end of each shift.
Built positive relationships with customers to increase repeat business.
Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Summary

Overview

Work History

Janitorial Cleaner/Cleaning

Package Sorter/Mail Sorter

Cashier Assistant

Picker/Packer Associate

Fry Cook/Restaurant Server

Housekeeper

Server

Cashier/Supervisor of Operations

Education

High School Diploma -

Skills

Accomplishments

Certification

Work Availability

Interests

Languages

Timeline

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