Danielle Desecki
Chicago,IL
Summary
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Overview
12
12
years of professional experience
Work History
Barista Trainer
Starbucks, Barista
Naperville, IL
08.2018 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Listened to customer desires and needs to recommend optimal products.
- Memorized official and off-menu coffee and tea preparations.
Summer Camp Counselor
YMCA of Metropolitan Chicago
Chicago, IL
05.2017 - 08.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Coordinated and led group activities for campers and counselors.
- Planned various indoor activities during periods of inclement weather to promote camper satisfaction.
- Provided swimming, kayaking, and canoeing lessons to boost confidence and encourage safety.
- Supervised youngsters during activities to prevent injuries and accidents.
- Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.
Cashier
Kohls Department Store
Chicago, IL
05.2014 - 09.2015
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Processed refunds for worn, damaged, and broken merchandise.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
Education
Bachelor of Arts - Environmental Science
North Central College
Naperville, ILHigh School Diploma -
Chicago Academy For The Arts
Chicago, ILSkills
- Health Codes Understanding
- Training Background
- Specialty Beverages Knowledge
- Attention to Detail
- Needs Assessment
Timeline
Barista Trainer
Starbucks, Barista
08.2018 - Current
Summer Camp Counselor
YMCA of Metropolitan Chicago
05.2017 - 08.2019
Cashier
Kohls Department Store
05.2014 - 09.2015
High School Diploma -
Chicago Academy For The Arts
Bachelor of Arts - Environmental Science
North Central College