Summary
Overview
Work History
Education
Skills
Certification
References
Contact
Skills
Education
Timeline
Generic

Danielle Dixon

San Tan Valley,AZ

Summary

I have successfully completed three years of active duty in the U.S. Army in logistics. As a Unit Supply Specialist, I have become proficient as a leader and very knowledgeable in the technological side of my job. I have had many opportunities to work with other colleagues in this highly sensitive and challenging field. Objective: As I embark on this next journey, stability and security are my priorities. With the skill set, the foundation, and the values I have learned and established, I am ready for new career challenges and the rewards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

GSE Job Coach

Special Needs Services
07.2024 - Current
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Monitored clients on a 1:4 ratio as they went out in the community to volunteer at Food Banks, museums, thrift stores etc.
  • Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Collaborated with local employers to identify job opportunities for clients.
  • Maintained detailed records of clients volunteer hours/GSE hours.

Job Coach

Quality Connections
03.2023 - 01.2024
  • Recognized client barriers and devised strategies to resolve.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Kept detailed records of client progress in the work training program.
  • Helped clients build their soft skills for future employment opportunities outside of Quality Connections.
  • Discussed goals with clients and support team on a quarterly basis in order to implement the next stage.
  • Worked 1:1 with clients with Work Adjustment Training, Supported Education and Rehabilitation Instructional Services.

cable technician

END2END TECHNOLOGIES
08.2020 - 05.2022
  • Experience using a phone to manage workorders through CXConnect
  • Able to navigate through CXConnect for details about workorders such as the equipment that needs to be installed for the customer
  • This also includes using EClerx for dispatch support
  • Installed modems/routers for internet service
  • Installed cable boxes such as a mini box, C2 HD, C2 DVR and C1
  • Installed EMTA for phone and data services
  • Learned how to troubleshoot issues with phone and data equipment
  • Used a Viavi meter to test RX and TX, check internet speeds coming from pedestal
  • Used this meter to fix issues with equipment or test where complications were coming from whether it be equipment installed or cable lines
  • Used numerous tools and ladders to do installations at residential homes
  • Experience with fiber optic installed for data
  • Ability to use a fiber splicer to splice fiber
  • Used a light meter to test light and make sure it was within the required signal range to work proficiently for customer
  • Transitioned from residential technician to CB Technician
  • Helped and learned about IPC for phone services for business
  • Learned how to wire IPC and run CAT6 lines through numerous businesses
  • Learned how to do a turn up or activation of services
  • Currently performing a project for Chandler Unified School district
  • Another technician and I are running data lines for certain classrooms.

BENEFITS COORDINATOR

PACIFIC DENTAL SERVICES
04.2019 - 12.2019
  • Coordinates dental insurance benefits and consults patients' financial responsibility
  • Helped manage the receptionist area by answering phone calls, scheduling new and current patients, greeting visitors, and keeping the receptionist area and front lobby clean and organized
  • Reviewed dental insurance benefits for patients to ensure they have coverage
  • Built strong relationships with patients on a daily basis.

WAREHOUSE CLERK

DB Schenker
12.2017 - 03.2019
  • Shipping materials weighing five to sixty pounds using, program
  • Receiving materials from UPS, FedEx, DHL and many other couriers
  • Providing customer service to Intel employees such as helping them find packages and coordinating where their bulk items should be delivered
  • Handling and sorting mail for Intel employees as well as delivering their packages within a twenty-four-hour period and increased the SLA to ninety nine percent.

UNIT SUPPLY SPECIALIST

S. ARMY
08.2014 - 12.2017
  • Supervised security for up to one million dollars of highly sensitive equipment resulting in a zero loss over a three-year period
  • Processed incoming colleagues to the organization by filling out personal file that was organized alphabetically
  • Assisted in many inventories with leaders which led to me conducting future inventories when a new leader was appointed to the organization
  • Operated and maintained vehicles with zero operational difficulties
  • Coached new subordinates about their job description specifically as a unit supply specialist which helped develop leadership skills
  • Organized and calculated a list of shortages in supplies for vehicles and the organization for the incoming leader
  • Awarded the army achievement medal
  • Highly proficient in Microsoft software and government operating software.

Education

army basic skills course -

FORT JACKSON
CAROLINA, SOUTH

november 2014- december 2014 advanced skills course, FORT -

LEE
VIRGINIA

GRADUATED -

FLAGSTAFF HIGH SCHOOL
FLAGSTAFF, AZ

RECEIVED HIGH SCHOOL DIPLOMA -

Bachelor of Arts - Social Work

Grand Canyon University
08.2026

Skills

  • LEADERSHIP
  • TEAMWORK
  • COMMUNICATION
  • MULTITASK
  • EMPATHETIC

Certification

  • First Aid/CPR Certified
  • Level One Fingerprint clearance card

References

Ramon Hernandez
DBSchenker Lead
602-872-2971

Kevin Robinson
U.S. Army
719-439-2371

Shelby Arviso
Benefits Coordinator
928-380-9929

Ray Wilson
Cable Technician
480-881-5589

Contact

San Tan Valley, Arizona 85143

Skills

  • ACCOUNTABILITY
  • TIME MANAGMENT

Education

FLAGSTAFF, AZ,CAROLINA, SOUTH

Timeline

GSE Job Coach

Special Needs Services
07.2024 - Current

Job Coach

Quality Connections
03.2023 - 01.2024

cable technician

END2END TECHNOLOGIES
08.2020 - 05.2022

BENEFITS COORDINATOR

PACIFIC DENTAL SERVICES
04.2019 - 12.2019

WAREHOUSE CLERK

DB Schenker
12.2017 - 03.2019

UNIT SUPPLY SPECIALIST

S. ARMY
08.2014 - 12.2017

army basic skills course -

FORT JACKSON

november 2014- december 2014 advanced skills course, FORT -

LEE

GRADUATED -

FLAGSTAFF HIGH SCHOOL

RECEIVED HIGH SCHOOL DIPLOMA -

Bachelor of Arts - Social Work

Grand Canyon University

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Danielle Dixon