Results-driven manager with a strong background in team leadership and staff training. Skilled in developing strategies for inventory management and visual merchandising, aiming to enhance customer experience and store performance.
Overview
8
8
years of professional experience
Work History
Manager
Buccaneer Pawn II
Sarasota, FL
08.2018 - 06.2026
Managed daily operations of pawn transactions and customer service interactions.
Supervised staff to ensure compliance with company policies and procedures.
Monitored staff performance and addressed issues.
Implemented training programs to improve staff performance and efficiency levels.
Trained team members on inventory management and product evaluation techniques.
Developed strategies to enhance store layout and product presentation for customers.
Coordinated marketing efforts to promote special events and sales initiatives.
Resolved customer disputes and inquiries with effective communication skills.