Danielle Dunn
Port Allen,LA
Summary
- Reliable and customer-focused professional with extensive experience in customer service, front desk operations, sales support, and administrative duties. Proven ability to handle high-volume customer interactions, resolve issues efficiently, manage transactions accurately, and maintain a professional, welcoming environment. Strong communication skills, attention to detail, and a consistent work history demonstrating loyalty and dependability.
Overview
22
22
years of professional experience
Work History
Casino Cashier
Port Allen Ventures
02.2023 - 01.2026
- Provide consistent customer service in a fast-paced environment
- Handle cash and transactions accurately while following company policies
- Resolve customer concerns professionally and efficiently
- Maintain a clean, organized, and welcoming work environment
- Build strong customer relationships to encourage repeat business
Customer Service Representative
JCPenney
11.2017 - 06.2022
- Assisted customers with purchases, returns, and exchanges
- Operated POS systems and processed transactions accurately
- Met sales and service performance goals
- Maintained merchandise displays and inventory organization
- Delivered friendly, professional service to ensure customer satisfaction
Retail Sales / Customer Support Representatives
Metro PCS
11.2013 - 12.2016
- Assisted customers with accounts, billing, and service issues
- Explained plans, products, and promotions clearly
- Processed payments and maintained accurate customer records
- Met sales goals while maintaining a customer-first approach
- Resolved concerns to improve customer retention
Front Desk Agent
Super 8 Hotel
11.2003 - 07.2013
- Managed check-in, check-out, and guest reservations
- Handled guest inquiries, concerns, and special requests
- Processed payments and balanced cash drawers
- Coordinated with housekeeping and maintenance teams
- Maintained a professional and welcoming front desk environment
Education
High School Diploma -
Point Coupee Central High
Morganza, LA05.2004
Skills
Customer Service & Client Support
Cash Handling & POS Systems
Front Desk & Reception Operations
Phone, Email & In-Person Communication
Conflict Resolution & Problem Solving
Data Entry & Record Keeping
Sales Support & Account Assistance
Time Management & Multitasking
Timeline
Casino Cashier
Port Allen Ventures
02.2023 - 01.2026
Customer Service Representative
JCPenney
11.2017 - 06.2022
Retail Sales / Customer Support Representatives
Metro PCS
11.2013 - 12.2016
Front Desk Agent
Super 8 Hotel
11.2003 - 07.2013
High School Diploma -
Point Coupee Central High