Danielle Eaton
Homestead,Florida
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Sonnys BBQ. Excelled in team management and staff training, significantly improving service quality. Skilled in inventory control and adept at fostering customer engagement, consistently driving positive changes. Demonstrates a unique blend of hard and soft skills to elevate guest experiences.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Sonnys BBQ
Florida City, FL
09.2014 - 03.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Server
Wagons West
Pinecrest, FL
06.2010 - 09.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
Timeline
Restaurant Manager
Sonnys BBQ
09.2014 - 03.2024
Server
Wagons West
06.2010 - 09.2014