Summary
Overview
Work History
Skills
Timeline
Generic

Danielle Engstrom

Athens,GA

Summary

Motivated service professional familiar with managing, serving, and bartending. Excellent customer service and proven leadership skills. Desire to leverage industry experience, enthusiasm and craft beer knowledge to take on new challenges in a growing operation.

Overview

11
11
years of professional experience

Work History

Bartender Server

Dominick's Italian
11.2018 - Current
  • Delivered quality service by providing a warm and welcoming environment
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Refilled and rotated items on shelves to maintain well-stocked inventory
  • Consistently provided professional, friendly, and engaging service.

Service Manager

Trappeze Pub
06.2015 - 12.2018
  • Maintains team productivity and quality of service by establishing and maintaining clear benchmarks
  • Oversees team of service professionals focused on customer service
  • Ensures that each guests experience was positive, memorable, and consistent
  • Cultivates and strengthens lasting client relationships.

Server

Porterhouse Grill
04.2013 - 06.2015
  • Provided friendly and attentive service
  • Resolved guest complaints quickly and efficiently
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Skills

  • Certified beer server through Cicerone program
  • Full service restaurant background
  • Management
  • Employee training and development
  • Extensive alcohol knowledge
  • Attention to detail

Timeline

Bartender Server

Dominick's Italian
11.2018 - Current

Service Manager

Trappeze Pub
06.2015 - 12.2018

Server

Porterhouse Grill
04.2013 - 06.2015

Similar Profiles

CREATE PROFILE
Danielle Engstrom