Danielle Ferazi
Islip Terrace,NY
Summary
Committed to enhancing customer satisfaction and operational efficiency, consistently achieving high-quality service and fostering a positive work environment.
Objective:
Locate a position in the aesthetics sector in a state of the art, contemporary establishment where my education, experience, inventiveness, and clinical skills may be used and expanded most successfully.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Owner
Bridgehampton Deli
01.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
Education
Advanced Esthetician
New York Institute of Beauty
Islandia, NYRegents Diploma -
East Islip High School
Islip Terrace, NY1995
Skills
- Customer relations
- Attention to detail
- Driven and determined
- Team collaboration and leadership
- Issue resolution
- Organizational development
- Customer service management
- Strong multitasking
- Friendly, positive attitude
- Dependability and consistency
Certification
PSA and
Dermalogica
Timeline
Business Owner
Bridgehampton Deli
01.2022 - Current
Advanced Esthetician
New York Institute of Beauty
Regents Diploma -
East Islip High School