Danielle Fernandez
Miami,FL
Summary
Dynamic and results-driven Sales Executive with over 8 years of experience in the automotive industry. Demonstrated success in driving revenue growth, enhancing customer satisfaction, and leveraging CRM technologies to maximize sales opportunities. Fluent in English and Spanish, with a strong ability to build rapport with diverse clients and consistently exceed sales targets.
Overview
10
10
years of professional experience
Work History
Audi Brand Specialist
The Collection
07.2022 - Current
- Spearheaded the sales of Audi vehicles, driving both new and used car sales through expert product knowledge and superior customer service
- Consistently exceeded sales goals, contributing to the dealership's growth and reputation for exceptional client service
- Cultivated and maintained relationships with customers, guiding them through the sales process to ensure a smooth transaction from start to finish
Sales & Leasing Consultant
Williamson Automotive
09.2020 - 07.2022
- Drove maximum profit from both new and used vehicle sales by leveraging product knowledge and a customer-first approach
- Educated clients on add-on products (e.g., paint protection, warranties), increasing upsell opportunities and enhancing customer satisfaction
- Managed the entire sales cycle, from lead generation to closing, while ensuring a seamless transition to the Finance Manager for contract finalization
- Surpassed sales targets and built long-lasting relationships with clients, leading to strong repeat business
Sales Executive
The Collection
04.2017 - 04.2020
- Led vehicle demonstrations and conducted test drives, showcasing the unique features and capabilities of Audi and Jaguar models
- Increased client retention and satisfaction by providing personalized, top-tier service and follow-up support
- Negotiated pricing, addressed objections, and successfully closed deals, meeting and often exceeding monthly sales goals
- Responded to internet and phone inquiries regarding vehicle availability, pricing, and features, converting leads into sales
Audi Sales Assistant
The Collection
03.2015 - 04.2017
- Streamlined operational processes to enhance efficiency, reducing vehicle order turnaround time and improving service quality
- Served as a liaison between vendors, contractors, and internal teams, ensuring smooth communication and timely order fulfillment
- Coordinated lease returns and located vehicles for customers by collaborating with other dealerships, ensuring a seamless buying experience
Education
Skills
- CDK Global
- E-Leads
- VinSolutions CRM
- Sales targets
Websites
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Audi Brand Specialist
The Collection
07.2022 - Current
Sales & Leasing Consultant
Williamson Automotive
09.2020 - 07.2022
Sales Executive
The Collection
04.2017 - 04.2020
Audi Sales Assistant
The Collection
03.2015 - 04.2017