Danielle Floyd
Summary
Dynamic sales representative with a proven track record at Hometown Feed, excelling in customer service and inventory management. Enhanced customer satisfaction through effective decision-making and upselling strategies, driving repeat business. Recognized for mentoring junior staff and fostering team collaboration, resulting in improved performance and client retention.
Overview
9
9
years of professional experience
Work History
Feed Store Sales Representative
Hometown Feed
01.2025 - 03.2025
- Increased store sales by providing exceptional customer service and product knowledge.
- Enhanced customer satisfaction by addressing and resolving customer concerns in a timely manner.
- Gathered valuable feedback from customers, sharing insights with management to drive continuous improvement initiatives.
- Supported visual merchandising efforts, creating attractive displays that enticed customers to make purchases.
- Maintained accurate inventory levels through diligent stock management and regular audits.
- Assisted in achieving sales targets by utilizing up-selling and cross-selling techniques.
- Developed strong relationships with customers, earning repeat business and referrals for the store.
Gas Station Food Worker
Ridley's Get N Go
11.2024 - 01.2025
- Managed time efficiently during peak hours to minimize wait times and deliver exceptional service to customers.
- Prepared high-quality dishes according to recipe specifications, ensuring consistent taste and presentation.
- Managed time efficiently during early shifts
- Maintained a clean and organized workspace for improved productivity and adherence to sanitation standards.
- Complied with all safety regulations, preventing accidents or injuries in the workplace.
Horse Riding Instructor
Possum Snout Arena
06.2016 - 07.2020
- Improved student confidence and riding skills through personalized instruction and feedback.
- Evaluated rider performance regularly, adjusting lesson plans as needed for optimal results.
- Mentored junior instructors, sharing knowledge and expertise to enhance their teaching abilities.
- Developed tailored lesson plans for individual riders, addressing their specific needs and goals.
- Increased client retention rate with engaging and enjoyable lesson experiences.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Taught proper communication and riding commands for optimal control and safety around horses.
Education
Haralson County High School
Tallapoosa, GA05-2025
Skills
- Time management
- Customer service
- Decision-making
- Critical thinking
- Team building
- Coaching and mentoring
- Inventory management
- Upselling strategies
Timeline
Feed Store Sales Representative
Hometown Feed
01.2025 - 03.2025
Gas Station Food Worker
Ridley's Get N Go
11.2024 - 01.2025
Horse Riding Instructor
Possum Snout Arena
06.2016 - 07.2020
Haralson County High School
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