Danielle Gamez
Hobart,IN
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
15
15
years of professional experience
Work History
Older Youth Services Program Assistant
Geminus
09.2022 - Current
- Provide administrative assistance to program managers and staff to ensure successful completion of program objective
- Utilize word and data processing software's
- Maintain spreadsheets to reflect accurate client information
- Maintain filing systems for program documents and records
- Responsible for scanning all documents related to clients
- Track deadlines for report submissions and completion of documentation required by program
- Improve transcripts by correcting grammatical and typographical errors.
- Receive and process the programs monthly reports
- Process invoices related to program expenses
- Transcribe, prepare and disseminate minutes of meetings
- Reserve and set up rooms for meetings/trainings as well as ordering food for meetings/trainings
- Assist with organizing events such as conferences, workshops, and various events for the community
- Assist in set up/break down of said events
- Support onboard of new staff through various training mechanisms.
Receptionist
Geminus
09.2022 - Current
- Greet visitors warmly and ensure they have a positive experience
- Check visitors in and direct or escort to appropriate departments and personnel.
- Use sign-in sheets and other check-in procedures to track visitors on premises.
- Use proper telephone etiquette, answer calls and caller questions, and transfer to proper extensions
- Answer any questions about organization and provide callers with address, directions, and other information.
- Provide superior customer service by responding to inquiries in an efficient and friendly manner
- Display pleasant and professional voice and demeanor, positively representing organization
- Maintain confidentiality of sensitive information obtained through job duties
- Process incoming and outgoing mail and packages accurately and promptly
- Assist with administrative tasks such as filing documents, copying materials
Coordinator
Tjmaxx
08.2008 - 09.2022
- Responsible for ensuring the execution of merchandise to assigned departments
- Managed multiple projects simultaneously while meeting tight deadlines
- Maintained a clean and organized store
- Operated registers and updated sales reports
- Responded to telephone calls from customers and answered questions or resolved problems
- Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently
- Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies
Receptionist
Posh Studio
04.2017 - 03.2020
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally
- Booked and confirmed appointments.
- Maintained clean work area for stylists.
- Kept reception and common areas clean and tidy
Salesperson
ABC Cellular
01.2014 - 01.2015
- Greeted customers upon entering store
- Responded to telephone calls from customers and answered questions or resolved problems
- Closed sales and rang up purchases
- Communicated product features, advantages, and benefits to customers
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
Education
High School Diploma -
Hobart High School
Hobart, IN06.2012
Skills
Key Qualifications
- Over 10 years experience in customer service
- Bilingual
- Excellent communication skills
- Assertive
- Fast learner, good problem solving skills
- Comfortable working independently or in a tea
Timeline
Older Youth Services Program Assistant
Geminus
09.2022 - Current
Receptionist
Geminus
09.2022 - Current
Receptionist
Posh Studio
04.2017 - 03.2020
Salesperson
ABC Cellular
01.2014 - 01.2015
Coordinator
Tjmaxx
08.2008 - 09.2022
High School Diploma -
Hobart High School
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