Danielle Gamez
Hobart,IN
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
15
15
years of professional experience
Work History
Older Youth Services Program Assistant
Geminus
Merrillville, IN
09.2022 - Current
- Provide administrative assistance to program managers and staff to ensure successful completion of program objective
- Utilize word and data processing software's
- Maintain spreadsheets to reflect accurate client information
- Maintain filing systems for program documents and records
- Responsible for scanning all documents related to clients
- Track deadlines for report submissions and completion of documentation required by program
- Improve transcripts by correcting grammatical and typographical errors.
- Receive and process the programs monthly reports
- Process invoices related to program expenses
- Transcribe, prepare and disseminate minutes of meetings
- Reserve and set up rooms for meetings/trainings as well as ordering food for meetings/trainings
- Assist with organizing events such as conferences, workshops, and various events for the community
- Assist in set up/break down of said events
- Support onboard of new staff through various training mechanisms.
Receptionist
Geminus
Merrillville, IN
09.2022 - Current
- Greet visitors warmly and ensure they have a positive experience
- Check visitors in and direct or escort to appropriate departments and personnel.
- Use sign-in sheets and other check-in procedures to track visitors on premises.
- Use proper telephone etiquette, answer calls and caller questions, and transfer to proper extensions
- Answer any questions about organization and provide callers with address, directions, and other information.
- Provide superior customer service by responding to inquiries in an efficient and friendly manner
- Display pleasant and professional voice and demeanor, positively representing organization
- Maintain confidentiality of sensitive information obtained through job duties
- Process incoming and outgoing mail and packages accurately and promptly
- Assist with administrative tasks such as filing documents, copying materials
Coordinator
Tjmaxx
Merrillville, IN
08.2008 - 09.2022
- Responsible for ensuring the execution of merchandise to assigned departments
- Managed multiple projects simultaneously while meeting tight deadlines
- Maintained a clean and organized store
- Operated registers and updated sales reports
- Responded to telephone calls from customers and answered questions or resolved problems
- Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently
- Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies
Receptionist
Posh Studio
Hammond, IN
04.2017 - 03.2020
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally
- Booked and confirmed appointments.
- Maintained clean work area for stylists.
- Kept reception and common areas clean and tidy
Salesperson
ABC Cellular
Hobart, IN
01.2014 - 01.2015
- Greeted customers upon entering store
- Responded to telephone calls from customers and answered questions or resolved problems
- Closed sales and rang up purchases
- Communicated product features, advantages, and benefits to customers
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
Education
High School Diploma -
Hobart High School
Hobart, IN06.2012
Skills
Key Qualifications
- Over 10 years experience in customer service
- Bilingual
- Excellent communication skills
- Assertive
- Fast learner, good problem solving skills
- Comfortable working independently or in a tea
Timeline
Older Youth Services Program Assistant
Geminus
09.2022 - Current
Receptionist
Geminus
09.2022 - Current
Receptionist
Posh Studio
04.2017 - 03.2020
Salesperson
ABC Cellular
01.2014 - 01.2015
Coordinator
Tjmaxx
08.2008 - 09.2022
High School Diploma -
Hobart High School