Danielle Goerge

Reference: Brandi Taylor - GM (517)- 993-6990

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, and ensuring high-quality service.
• Trained new employees and existing employees to maintain company expectations and standards.
• Processed shipments

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.

Reference: Phillip Wallace - Assistant GM (517)- 528-5903

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Processed Shipments