Danielle Gulikers
Surprise,AZ
Summary
Proven track record in enhancing financial and operational efficiency, as demonstrated at BlueStar Resort And Golf, where I streamlined financial reporting and improved reconciliation processes. Skilled in bookkeeping and Excel spreadsheets, I excel in confidentiality and discretion, significantly enhancing workplace productivity and data accuracy. Detail-oriented Accountant with 6 years effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, tax management and reporting. Works closely with executive management on complex mergers and acquisitions and divestitures.
Overview
19
19
years of professional experience
Work History
Club Accountant & People Services
Bluestar Resort And Golf
Peoria, AZ
09.2022 - Current
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Hiring process i9
- Conducting background checks of potential employees.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, cash and banking reconciliations.
- Modified comprehensive financial reporting package to reflect growing organizational complexity.
- Conducted initial interviews of employees.
- Prepare daily invoices and monthly reports for corporate office.
- Onboarding
- Assist all other areas as needed to fulfill organizations objectives.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Evaluated and improved accuracy and completeness of financial records.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Utilized BlueStar app program throughout organization.
Executive Assistant
Frontsight LLC
Surprise, AZ
09.2020 - 09.2022
- Organized and coordinated conferences and meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Created expense reports, budgets and filing systems for management team.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Filed paperwork and organized computer-based information.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled incoming and outgoing mail, email and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Executed basic banking and bookkeeping tasks.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Managed and reviewed filing and office systems.
Police Dispatcher
Navajo County Sheriff's Office
Holbrook, AZ
09.2012 - 03.2013
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Reduced risks and emergency response issues by observing public safety field units.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Bookkeeper
Heritage Propane
Heber, AZ
10.2011 - 09.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
Customer Service Agent
FedEx
Tempe, AZ
12.2007 - 04.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Recommended products to customers and suggested other options if preferred product was unavailable.
- Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
- Contacted customers to return routine and general calls promptly.
- Interfaced with airlines, shipping, trucking and related carriers to understand requirements and track shipments.
- Investigated and resolved accounting, service and delivery concerns.
- Educated customers about billing, payment processing and support policies and procedures.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Administrative Assistant
Phoenix Demolition
Mesa, AZ
01.2006 - 12.2007
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries..
- Received and routed business correspondence to correct departments and staff members.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associate of Arts - Accounting And Finance
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Document Filing and Retrieval
- Calendar and Scheduling Software
- Bookkeeping and Basic Accounting
- Invoice Preparation
- Event Calendar Management
- Accounts Payable and Receivable
- Mail Management
- Multi-Line Phone Proficiency
- Accounts Payable and Accounts Receivable
- Confidentiality and Discretion
- Meeting Agendas and Minutes
- Office Supplies and Inventory
- Excel Spreadsheets
- File Maintenance
- Workflow Improvements
Timeline
Club Accountant & People Services
Bluestar Resort And Golf
09.2022 - Current
Executive Assistant
Frontsight LLC
09.2020 - 09.2022
Police Dispatcher
Navajo County Sheriff's Office
09.2012 - 03.2013
Bookkeeper
Heritage Propane
10.2011 - 09.2012
Customer Service Agent
FedEx
12.2007 - 04.2011
Administrative Assistant
Phoenix Demolition
01.2006 - 12.2007
Associate of Arts - Accounting And Finance
Maricopa Community Colleges - Mesa Community College