Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Hale

Salt Lake City,UT

Summary

Accomplished and versatile Sr. Manager adept in fostering cross-functional collaboration and communication to exceed customer expectations. Spearheaded major projects, enhancing team productivity and increasing customer growth and retention. Accomplished an array of challenging objectives in addition to planing and managing global in-person customer-facing events alongside several direct reports. Pursuing new professional challenges with a growth-oriented and customer focused company. Believes deeply in healthy, honest, and communicative relationships with all stakeholders as the key to success.

Overview

12
12
years of professional experience

Work History

Sr. Manager Community & Engagement

CrossFit, LLC.
2011.11 - 2023.10
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Held weekly and monthly meetings to create business plans and workshops to drive successful business.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Worked with all departments within the organization to ensure steady workflow and successful delivery of products and services to customers
  • Proudly part of a large team that built trusting relationships with customers to ensure growth, longevity and satisfaction

Education

Associate of Science - Liberal Arts And Sciences

Tennessee Technological University
Cookeville, TN

Skills

  • Cross-Functional Communication
  • Partnership Development
  • Operations Planning and Management
  • Crisis Management
  • Cross-Functional Collaboration
  • Customer Relations
  • Program Development
  • Campaign Coordination
  • Project Management
  • Media Relations
  • Community Management
  • Speech Writing

Timeline

Sr. Manager Community & Engagement

CrossFit, LLC.
2011.11 - 2023.10

Associate of Science - Liberal Arts And Sciences

Tennessee Technological University
Danielle Hale