DANIELLE HARMON
Cincinnati,Ohio
Summary
Providing superior care skills and 5 years of healthcare experience. Responsible Productive Exceptional organizational skills, as well as a track record of effective communication with patients, families, and healthcare providers.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Community Concepts, Inc.
11.2018 - 05.2019
- Meal Preparation
- Provided elderly and developmentally disabled patients with compassionate companionship
- Oversaw routine activities such as medication and personal hygiene to ensure safety
- Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations
- Was in charge of daily activities and offered assistance when necessary
- Provided mental and emotional support to clients in order to improve physical outcomes and overall happiness
- Kept the patient area clean, safe, and well-organized
Sales Assistant
City Gear
07.2020 - 10.2020
- Assessed customer needs and worked with supply chain and quality teams to find solutions
- Used my exceptional negotiating skills to secure manufacturing service agreements and maintain quality standards
- Interact with customers
- Kept a well-stocked and organized sales floor with the latest merchandise to drive consistent sales revenue
Caregiver/Personal Care Aide
Barrington of Oakley
10.2020 - 05.2021
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures
- Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals
- Helped residents prepare for activities and social events
- Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized
- Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting
- Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines
- Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books
- Changed the bed linens and made sure the residents were comfortable
Customer Service Agent
RDI Connect
08.2021 - 06.2022
- Spoke with customers about their concerns about products or services in order to resolve issues and increase sales
- Am in charge of resolving customer service issues
- Looked for ways to improve the processes and services that were provided
- By staying on top of call scripts and maintaining control over the direction of conversations, I was able to increase productivity
- Provide excellent service to customers and associates by inquiring about product availability and order status
Caregiver
Assisting Hands Home Care Cincinnati
11.2022 - 06.2023
- Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting
- Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines
- Identified specific needs and provided the highest level of care for the patient's well-being
- Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week
- Keep track of my clients' appointments and current medications
- Provide resident transportation in a wheelchair
Caregiver/Home Health Aide
Associate Elite Care LLC
11.2023 - 11.2024
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Associate of Arts - Criminal Justice
Cincinnati State Technical and Community College
Cincinnati, OHHigh School -
A.L. Brown High School
Kannapolis, NC12.2018
Skills
- Responsible
- Productive
- Exceptional organizational skills
- Effective communication with patients, families, and healthcare providers
- Communication
- Team Leadership
- Customer service
- Creativity
- Effective Time Management
- Meal planning and preparation
- First aid and safety
Timeline
Caregiver/Home Health Aide
Associate Elite Care LLC
11.2023 - 11.2024
Caregiver
Assisting Hands Home Care Cincinnati
11.2022 - 06.2023
Customer Service Agent
RDI Connect
08.2021 - 06.2022
Caregiver/Personal Care Aide
Barrington of Oakley
10.2020 - 05.2021
Sales Assistant
City Gear
07.2020 - 10.2020
Direct Support Professional
Community Concepts, Inc.
11.2018 - 05.2019
Associate of Arts - Criminal Justice
Cincinnati State Technical and Community College
High School -
A.L. Brown High School
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