Danielle Harrington
Crest Hill,IL
Summary
Knowledgeable Medical Practice Manager committed to fostering great relationships with patients and staff members. Energetic professional offering professionalism and strong collaboration skills. Ready for a new position involved in supporting patients and ensuring quality care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Practice Manager
Duly Health and Care
Naperville, Illinois
08.2017 - Current
- Managed daily operations of medical practice to ensure efficiency and compliance.
- Oversaw staff scheduling to optimize patient flow and resource allocation.
- Recruited, trained, supervised, and evaluated staff members.
- Prepared presentations for board meetings or other committees related to the medical practice.
- Scheduled appointments, managed calendars, organized meetings and coordinated travel arrangements for staff members.
- Analyzed performance metrics to identify areas for process improvement in operations.
Medical Assistant
Physicians Immediate Care
Bolingbrook, Illinois
04.2015 - 06.2017
- Assisted physicians with patient examinations and procedures.
- Recorded patient histories and vital signs accurately.
- Administered medications and injections as directed by healthcare providers.
- Conducted lab tests and processed specimens for analysis.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Bartender Shift Manager
Backroads Bar and Grill
Plainfield, Illinois
03.2012 - 07.2021
- Trained new bartenders on drink preparation and customer service standards.
- Monitored bar area cleanliness and organized workstation for optimal workflow.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Prepared cocktails and beverages following established recipes and standards.
- Provided exceptional customer service in a fast-paced bar environment.
Education
Associate of Applied Science - Medical Assisting
Rasmussen University
Romeoville, IL04-2015
Diploma - General
Plainfield High School
Plainfield, IL05-2003
Skills
- Healthcare operations
- Effective communication
- Customer relationship management
- Patient service
- Practice management
- Workflow efficiency
- Healthcare compliance
- Performance metrics
Certification
- Medical Assistant, CMA (AAMA)
- CPR/BLS Certified
References
References available upon request.
Timeline
Medical Practice Manager
Duly Health and Care
08.2017 - Current
Medical Assistant
Physicians Immediate Care
04.2015 - 06.2017
Bartender Shift Manager
Backroads Bar and Grill
03.2012 - 07.2021
Associate of Applied Science - Medical Assisting
Rasmussen University
Diploma - General
Plainfield High School
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