Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Hastings

Waukegan,IL

Summary

Proven leader and effective communicator, adept at enhancing customer engagement and team performance. At Hoffman Oberweis, spearheaded initiatives that boosted sales and streamlined operations. Skilled in administrative efficiency and CPR, my tenure at Great Wolf Lodge ensured a 100% compliance rate with safety standards, demonstrating my commitment to excellence and safety.

Overview

4
4
years of professional experience

Work History

Shift Leader

Hoffman Oberweis
Gurnee, USA
02.2024 - Current
  • Led a team of 6 employees, ensuring smooth daily operations and adherence to company policies
  • Increased sales through upselling and improved customer engagement
  • Trained new team members, improving their performance within the first month

Lifeguard

Great Wolf Lodge
Gurnee, USA
03.2022 - 05.2023
  • Enforced safety protocols and responded to emergencies, leading to zero major incidents during tenure
  • Conducted daily equipment checks, maintaining a 100% compliance rate with safety standards
  • Assisted in coordinating poolside events, contributing to an increase in guest engagement

Front Desk Clerk

Waukegan Park District
Waukegan, USA
04.2021 - 04.2022
  • Greet and assist 50+ daily visitors, manage inquiries, and direct guests, enhancing the visitor experience
  • Implemented a new visitor management system, reducing check-in time
  • Efficiently managed reservations and event schedules, resulting in a increase in event participation

Education

Tricoci University
05-2025

High School Diploma -

Waukegan High School
Waukegan, IL
05-2022

Skills

  • Customer service and interpersonal communication
  • Leadership and Team Management
  • Conflict Resolution and Problem Solving
  • Administrative and Scheduling Efficiency
  • First Aid and CPR Certified
  • POS Systems and Cash Handling
  • Time Management and Multitasking

References

Available upon request.

Timeline

Shift Leader

Hoffman Oberweis
02.2024 - Current

Lifeguard

Great Wolf Lodge
03.2022 - 05.2023

Front Desk Clerk

Waukegan Park District
04.2021 - 04.2022

Tricoci University

High School Diploma -

Waukegan High School

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Danielle Hastings