Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Holder

Augusta,GA

Summary

Dynamic Customer Service Representative with proven skills in complaint resolution and order processing. Adept at building lasting customer relationships and ensuring timely deliveries, committed to enhancing customer satisfaction.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Augusta Sportswear
Grovetown, Georgia
10.2017 - 02.2026
  • Resolved customer complaints effectively and efficiently.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product inquiries and order placements.
  • Developed strong customer relationships to encourage repeat business.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Bartender/Server

Roadrunner Cafe
Augusta, GA
03.2011 - 10.2017
  • Greeted guests with friendliness and professionalism.
  • Mixed and served beverages according to standard recipes and customer preferences.
  • Handled cash transactions accurately during busy shifts.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Maintained cleanliness and organization of bar and dining areas.

Education

High School Diploma -

Westside High School
Augusta, GA
01-1989

Skills

  • Sales support
  • Conflict resolution
  • Customer relationship management
  • Product knowledge
  • Order processing
  • Relationship building
  • Order tracking

Timeline

Customer Service Representative

Augusta Sportswear
10.2017 - 02.2026

Bartender/Server

Roadrunner Cafe
03.2011 - 10.2017

High School Diploma -

Westside High School
Danielle Holder