Summary
Overview
Work History
Education
Skills
Affiliations
References
Accomplishments
Websites
Timeline
Generic

Danielle Hollis

Cedar Hill

Summary

A dedicated professional with strong customer service skills. Experienced in mentoring team members and resolving conflicts, ensuring a positive experience for all guests. Proficient in team leadership and community engagement, with a successful track record in training staff and enhancing customer relations. Committed to fostering a collaborative environment that drives performance and operational excellence.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Cinemark Movies 14
Cedar Hill
07.2025 - Current
  • Supervised daily operations of the theater, ensuring smooth customer experiences.
  • Trained and mentored new team members on service standards and procedures.
  • Led staff meetings to discuss performance, policies, and upcoming events.
  • Assisted in developing promotional materials to enhance customer engagement.
  • Resolved customer inquiries and concerns, fostering positive relationships with guests.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Secretary and President - Kappa Kappa Chapter of Sigma Alpha Iota International Music Fraternity Inc

Southern University and A&M College
Baton Rouge
12.2022 - Current
  • Maintaining chapter meeting minutes, notes, and records according to Robert's Rules of Order
  • Provided Insightful communication for community service, event, and fundraiser strategies.
  • Document and submit electronic communication to regional and national organization locations for required compliance reporting.

Human Jukebox Academic Administrative Recorder

Southern University
Baton Rouge
08.2022 - Current
  • Provide active communications an example to encourage other band students to raise grade point averages
  • Serve other students with academic aid to ensure academic success in classrooms.

Education

Bachelor of Science - Criminal Justice

Southern University and A&M College
Baton Rouge, LA
05.2025

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Community engagement
  • Written communication
  • Time management
  • Strategic thinking
  • Multitasking and organization

Affiliations

  • Most Outstanding Performer Award, Southern University Human Jukebox, Spring 2023
  • Southern University Department of Band Retention, Success, and Graduation Committee, 2023.
  • Judicial 282nd District Campaign Volunteer

References

Available upon request.

Accomplishments

  • Deans List Throughout College
  • Human Jukebox Marching Band Scholarship Recipient

Websites

Timeline

Assistant Manager

Cinemark Movies 14
07.2025 - Current

Secretary and President - Kappa Kappa Chapter of Sigma Alpha Iota International Music Fraternity Inc

Southern University and A&M College
12.2022 - Current

Human Jukebox Academic Administrative Recorder

Southern University
08.2022 - Current

Bachelor of Science - Criminal Justice

Southern University and A&M College

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