Danielle Hoop
Pearland,TX
Summary
REAL ESTATE PROFESSIONAL I am a licensed professional that has over 15 years of experience in this industry. I work above and beyond to provide exceptional customer service. I strive to exceed my professional goals and look forward to new challenges as well as innovative technology. My primary focus is seeking a rewarding opportunity in the Real Estate sector while finding a company where I can have continued success and become a valued asset. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
13
13
years of professional experience
Work History
Associate Agent
Redfin Corporation
05.2019 - Current
- I attend showings for potential buyers, host open houses, ∙ Attend inspections, appraisals, and closings when needed, pick up checks and keys and deliver them to the title company∙ Assist with scheduled appointments at the design center for our new construction clientele, explain the current conditions on buying and selling ∙ Walk and inspect Redfins new listings
- Collaborated with a large team to resolve issues and identify appropriate issues for escalation
- Handled and promptly resolved customer complaints to maintain professional relationships
Realtor
Tricon American Homes
01.2018 - 05.2019
- Responsible for all leasing functions, including but not limited to showing homes, pre-qualifying applicants, gathering complete applications
- Develop relationships with the local community, assume the responsibility as the Brand Ambassador for the company ∙Represent the company in an exemplary fashion when dealing with prospective applicants, real estate agents, brokers, and vendors, always putting customer service first, walk and inspect vacant homes to ensure the best quality for our residents ∙ Assists in weekly, monthly, quarterly, and annual reporting , turn leads into rentals – meet and exceed goals
- Built and established new business opportunities and managed more than 60 plus existing clients
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
- Generated leads for sales and rental properties through cold calls and referrals
Associate Agent
Redfin Corporation
01.2016 - 01.2018
- I focused on scheduling, confirming, and showing homes, hosting open houses, ∙ Attending inspections, referred lenders and contractors to buyers assist and advise clients on the current market conditions on buying and selling with Redfin ∙ Work closely with the deal writing agents to assure the best customer service and accuracy for our clients
Real Estate Assistant
Texas Statewide Realty
01.2009 - 11.2015
- I supported a large team of real estate sales agents, prepared listing packages for clients, coordinated marketing events, prepare inventory reports with current data reports, Obtain necessary signatures for documents when needed
- Anage calendars and schedule meetings with buyers,
- Anage and oversee lead generation for our agents, order any needed supplies and materials, maintain all aspects of the administration duties for our agent's business
Education
High School Diploma -
J. Frank Dobie High School
05.1997
University of Houston
Houston, TXSkills
- Excel, Windows XP, Office 2000, Rent Roll, Yardi Voyager, Blue Moon, Anyone Home, SAP, Microsoft Outlook, One -Site, JD Edwards, MS Office, MS Word, PowerPoint Presentations, Adobe Acrobat, AMSI, Social media marketing, QuickBooks, typing 85 wpm
- Philanthropy: St Jude's and United Way – Contributor
- Analytical and Logical Thinking
- Property Improvements
- Negotiation Management
- Attention to Detail
- Verbal and Written Communication
- Market Tracking and Research
- Buyer and Seller Representation
- Leads Prospecting
- Articulate and Persuasive
Timeline
Associate Agent
Redfin Corporation
05.2019 - Current
Realtor
Tricon American Homes
01.2018 - 05.2019
Associate Agent
Redfin Corporation
01.2016 - 01.2018
Real Estate Assistant
Texas Statewide Realty
01.2009 - 11.2015
High School Diploma -
J. Frank Dobie High School
University of Houston
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