Danielle Horry
New York
Summary
Program Manager with extensive experience in managing multi-site supportive housing initiatives. Expertise in program development, lease-up strategies, and data analysis to drive housing stability outcomes. Strong collaboration with stakeholders and staff leadership fosters quality service delivery and system-level improvements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Program Manager
CAMBA
01.2024 - Current
- Lead program start-up and lease-up strategy, achieving full occupancy within 4–6 weeks and supporting housing access for high-need populations.
- Oversaw program operations, staff supervision, and performance management, fostering accountability and high-quality service delivery.
- Collaborate with property management and asset management functions to ensure effective building operations and long-term housing stability.
- Monitor program performance, contracts, and KPIs, ensuring alignment with funder expectations and system goals.
- Direct multi-site supportive housing portfolio (3 programs), ensuring compliance with city, state, and federal funding requirements.
- Analyze demographic and program data to inform program improvements and contribute to system-level insights.
- Developed and implemented quality assurance frameworks, enhancing compliance and service consistency.
- Prepare reports and presentations for senior leadership and external stakeholders, supporting transparency and strategic planning.
- Serve as liaison to funders and partner agencies, maintaining strong cross-sector relationships.
- Support resolution of complex programmatic and personnel challenges, contributing to organizational effectiveness.
Outreach Coordinator
Rebuilding Together NYC
03.2023 - 12.2023
- Managed outreach and recruitment strategy, establishing partnerships with community-based organizations and referral networks to enhance community engagement.
- Represented the organization at community events, strengthening stakeholder relationships and expanding program visibility.
- Conducted data tracking and analysis to assess outreach effectiveness and guide program strategy adjustments.
- Supported program reporting and documentation to evaluate outcomes and enhance service delivery.
Tenant Program Coordinator
BronxWorks
10.2019 - 03.2023
- Developed and implemented tenant engagement programming, enhancing tenant participation and housing stability.
- Facilitated tenant meetings and incorporated feedback into program design and continuous improvement efforts.
- Built partnerships with service providers and community organizations, increasing access to essential supportive services.
- Conducted outreach, including home visits, to re-engage vulnerable clients.
- Produced reports and analyzed program data, guiding decision-making and enhancing overall program effectiveness.
Art Coordinator / Case Manager
Lutheran Social Services of New York
New York
07.2018 - 10.2019
Administrative Assistant
Ramaz Lower School
New York
08.2014 - 06.2018
Office Manager
Bellmarc Realty
New York
05.2010 - 08.2014
Education
Master of Science - Human Services
Capella University
01-2022
Bachelor of Science - Human Services
New York City College of Technology
01-2018
Skills
- Program development
- Project Management
- Supportive Housing Operations
- Housing Stability Strategies
- Quality Assurance
- Program Evaluation
- Data analysis
- Systems Coordination
- Stakeholder Engagement
- Staff Supervision
- Training & Facilitation
- Community Partnerships
Certification
- RELISH (SHNNY), Readying Emerging Leaders in Supportive Housing, 2025
- SOAR, SSI/SSDI Outreach, Access, and Recovery
- SBIRT, Screening, Brief Intervention, and Referral to Treatment
Timeline
Program Manager
CAMBA
01.2024 - Current
Outreach Coordinator
Rebuilding Together NYC
03.2023 - 12.2023
Tenant Program Coordinator
BronxWorks
10.2019 - 03.2023
Art Coordinator / Case Manager
Lutheran Social Services of New York
07.2018 - 10.2019
Administrative Assistant
Ramaz Lower School
08.2014 - 06.2018
Office Manager
Bellmarc Realty
05.2010 - 08.2014
Master of Science - Human Services
Capella University
Bachelor of Science - Human Services
New York City College of Technology