Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Houston

Danielle Houston

Vero Beach,FL

Summary

Warm and friendly individual who helps customers in any situation. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

13
13
years of professional experience

Work History

Front Desk Associate

Vero Fitness
04.2023 - Current
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained clean and organized front desk areas to uphold polished company image

Front Desk Associate

Vero Fitness
08.2017 - 03.2020
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system, responded to inquiries, and transferred calls to correct departments and personnel

Sales Representative

Furniture Liquidators
11.2010 - 08.2012
  • Developed and implemented sales strategies to increase revenue
  • Utilized various sales techniques to develop relationships with customers and drive sales
  • Adapted sale techniques to specific clients and promoted products based on individualized client needs
  • Generated new leads through networking and attending industry events.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Associate of Arts - Psychology

Indian River State College
Vero Beach, FL
04.2024

Certification Program in Medical Coding -

Elizabethtown Community & Technical College
Elizabethtown, KY
2010

Skills

  • Answering Customer Questions
  • Membership Programs
  • Process Transactions
  • Data Communications
  • Customer Service
  • Office Supplies and Inventory
  • Creative Solutions
  • Team Leadership

Timeline

Front Desk Associate

Vero Fitness
04.2023 - Current

Front Desk Associate

Vero Fitness
08.2017 - 03.2020

Sales Representative

Furniture Liquidators
11.2010 - 08.2012

Associate of Arts - Psychology

Indian River State College

Certification Program in Medical Coding -

Elizabethtown Community & Technical College

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Danielle Houston