Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.
Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Medical Billing Assistant
Behavioral Medicine & Counseling Center
Danbury, CT
06.2023 - 08.2023
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records
Reviewed patient records, identified medical codes, and created invoices for billing purposes
Utilized various software programs to process customer payments
Certified Nursing Assistant
Genesis HealthCare
Danbury, CT
09.2021 - 01.2022
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
Shadowing Experience
Dental Associates
New Milford, CT
01.2020 - 03.2020
Shadowing opportunity under EdAdvance Regional Healthcare Shadowing Program
Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion
Babysitter
Caregiving
Danbury, CT
01.2020 - 03.2020
Assisted children with homework assignments and special projects across different subjects.
Communicated with parents regarding children's progress and development, raising any issues.
Volunteer
Here We Grow Daycare
Queens, NY
06.2016 - 06.2017
Represented organization positively and professionally while providing community with much-needed services
Tutored at various competency levels to help people with reading, math and writing skills