Eliciana Gonzalez
Hayward,California
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others, I'm also always happy to extend my knowledge and learn new tasks.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist/Treatment Coordinator
Mill Dental
Tracy, California, US
01.2018 - Current
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner
- Sent Letters to Specialty Offices
- Sent Claim Letters to Insurances
- Provided Communication with any Bills coming from Insurance Companies to the business
- Managed Emails
- Sent Billing Statements
Dealership Receptionist
Tracy Toyota
Tracy, CA
01.2017 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sales
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Merril F West High School
Tracy, California03.2020
Skills
- Customer Service
- Data Analysis
- Office Administration
- Billing
- Inventory Management
- Communication
- Problem Solving
- Record Keeping
- Data Entry
- Blueprint Analysis
- Treatment Planning
- File Organization
- Time Management
- Team Leadership
- Insurance Knowledge
Timeline
Front Desk Receptionist/Treatment Coordinator
Mill Dental
01.2018 - Current
Dealership Receptionist
Tracy Toyota
01.2017 - 03.2018
High School Diploma -
Merril F West High School