DANIELLE LEGRON
Columbus,OH
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Office Manager
Cherry Blossom Senior Living
Columbus, Ohio
06.2023 - Current
- Oversaw resident billing procedures, ensuring timely and accurate processing of monthly statements.
- Developed training materials for onboarding new staff, enhancing their understanding of office protocols.
- Streamlined communication between departments to improve response times for resident inquiries and requests.
- Monitored regulatory compliance for resident care documentation in accordance with state health standards.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
Business Office Manager
Spectrum Retirement Communities LLC.
Hilliard, Ohio
06.2022 - 06.2023
- Processed and managed accounts payable, driving accuracy and on-time payment of resident invoices.
- Established and maintained filing systems to support office personnel.
- Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
- Performed human resources functions by conducting new hire onboarding.
Operations Coordinator
Chestnut Hill Senior Living
10.2021 - 06.2023
- Maintain the bookkeeping of the community including accounts payable, vendor compliance, accounts receivable and cash flow
- Completing administrative duties in a timely manner: faxing, scanning, copying data entry and transferring of calls in support of the executive director
- Ensure all new resident paperwork was completed and uploaded into Point Click Care prior to move in
- Handled resident accounts along with any collection notifications that need to be handled
- Setting up of lease signing for the Executive Director, and any lease renewal for current residents along with answering any questions the families might have during the process.
Senior Living Director
Chestnut Hill Senior Living
12.2020 - 10.2021
- Assist in maintaining the marketability of the model and tour route by performing daily morning walk-throughs and immediately notify the Executive Director of any suggested improvements
- Record and submit weekly report of all marketing traffic at the Community as requested by home office
Training General Manager
Core Life Eatery
04.2018 - 12.2020
- Training of all Managers within the company, P& L statements, projecting yearly budgets based on sales trends, Large Event Catering, Personal Development of team members, setting safety and sanitation standards
- Hiring, firing of all staff
- Daily and weekly payroll processes.
Assistant General Manger
Skyline Chili
12.2014 - 02.2018
- Training of all team members, cash handling, running day to day operation, setting safety and sanitation standards.
ASL Interpreter
Tiffin City Schools
07.2014 - 07.2015
- Interpret spoken English to ASL, and then translate ASL to spoken English for high school students in general education classes, along with Cosmetology classes.
Assistant General Manager
Applebee’s
08.2012 - 12.2014
- P&L, Bar ordering, Training of all front of the house staff
- Personal development of all team members, setting safety and sanitation standards
ASL Interpreter
Nationwide Children’s Hospital
06.2007 - 06.2014
- Interpret spoken English to ASL, and then translate ASL to spoken English for patients, family members and doctors at Nationwide Children’s Hospital
- Specializing in Medical terminology and daily signs.
Education
Bachelor of Science - Disability Studies
The Ohio State University
12-2007
Associates of Arts/American - Sign Language
Terra State Community College
Fremont, OH03-2006
Skills
- Business Operations Management
- Managing Operations and Efficiency
- Training and Development
- Onboarding and Orientation
- Team Building
- Employee Coaching and Motivation
- Recruitment and Hiring
- Goal Setting
- Problem Resolution
- Invoicing and Billing
- Employee onboarding
- Payroll and budgeting
- Deadline management
- Account reconciliation
- Staff training and development
Certification
Dementia Practitioner Licenses 2025
Timeline
Business Office Manager
Cherry Blossom Senior Living
06.2023 - Current
Business Office Manager
Spectrum Retirement Communities LLC.
06.2022 - 06.2023
Operations Coordinator
Chestnut Hill Senior Living
10.2021 - 06.2023
Senior Living Director
Chestnut Hill Senior Living
12.2020 - 10.2021
Training General Manager
Core Life Eatery
04.2018 - 12.2020
Assistant General Manger
Skyline Chili
12.2014 - 02.2018
ASL Interpreter
Tiffin City Schools
07.2014 - 07.2015
Assistant General Manager
Applebee’s
08.2012 - 12.2014
ASL Interpreter
Nationwide Children’s Hospital
06.2007 - 06.2014
Bachelor of Science - Disability Studies
The Ohio State University
Associates of Arts/American - Sign Language
Terra State Community College
References
Amanda Meeks Executive Director 614-517-2088
Justin Middleton Executive Director 740-319-2219
Elizabeth Curtis Wellness Director 216-254-7931