DANIELLE LEVERETTE
Flint,Mi
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 20 years.
Overview
26
26
years of professional experience
Work History
Medical Receptionist
May Ghalib M.D.
02.2018 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Driver Helper
UPS
12.2017 - 01.2018
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Lifted and carried packages.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted driver with product or package deliveries to residential locations.
- Scanned and tracked packages for delivery accuracy and security.
- Displayed very good communication and customer service skills.
Office manager
FLINT NEUROLOGICAL CENTER
07.2014 - 10.2017
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Medical Receptionist
FLINT NEUROLOGICAL CENTER
05.2003 - 07.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Improved workflow efficiency, organizing back-office supplies and equipment.
Cashier/Food prep/Cook
Arby's
06.1998 - 08.2005
Education
No Degree - Nursing
Mott Community College
Flint, MIGENERAL STUDIES- HIGH SCHOOL DIPLOMA -
SOUTHWESTERN ACADEMY
Flint, MI01.2003
MEDICAL ASSISTANT -
SKILL CENTER
Flint, MI01.2003
Skills
- Multitask
- Accessing hospital records
- Managing collection accounts and posting payments
- Pre-certifications for testing and medications
- Working with patients
- Front Desk Operations
- Appointment Scheduling
- Patient Scheduling
- Office Administration
- Patient Registration
- HIPAA Compliance/guidelines
- Insurance Verification
- Electronic Medical Records
- EMR / EHR
- Workflow Optimization
- Referral Verification
- Medical office administration
- Inventory Oversight
- Collaboration and Teamwork
- Time Management
- Organization and Time Management
- Patient Referral
- Insurance Authorizations
Additional Information
I have great people skills with a friendly personality and I'm a team player. I was an office manager for 3 yrs. I managed an office of 5 doctors and 15 girls. I was good at instructing others of what needed to be done in order to run a fast-paced office smoothly and efficiently. I also trained multiple employees on different job duties around the office.
Timeline
Medical Receptionist
May Ghalib M.D.
02.2018 - Current
Driver Helper
UPS
12.2017 - 01.2018
Office manager
FLINT NEUROLOGICAL CENTER
07.2014 - 10.2017
Medical Receptionist
FLINT NEUROLOGICAL CENTER
05.2003 - 07.2014
Cashier/Food prep/Cook
Arby's
06.1998 - 08.2005
GENERAL STUDIES- HIGH SCHOOL DIPLOMA -
SOUTHWESTERN ACADEMY
MEDICAL ASSISTANT -
SKILL CENTER
No Degree - Nursing
Mott Community College
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