Danielle Lombardi
Marietta,GA
Summary
Highly experienced fitness coach known for exemplary team-building and customer service skills. Gifted at working with all types of personalities. Performance history of developing strong relationships and delivering impressive results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate Team Leader
Southeast Swimwear
Woodstock, GA
04.2020 - Current
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Fitness Coach
Curves For Women
Marietta, GA
01.2014 - 03.2020
- Modified workout plans according to fitness levels and medical considerations.
- Instructions on proper use of equipment for all members
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional and improve overall well-being.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Front desk responsibilities
- Membership sales
Beauty Advisor
Trade Secret Salon
Marietta, GA
06.2008 - 10.2013
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays.
Education
High School Diploma -
Souderton Area Senior High School
Souderton, PA05.1990
Skills
- POS System Operations
- Inventory Control Procedures
- ADP Workforce Now
- Store Policies and Procedures
- Engaging with Diverse Customers
- Cash Register Operations
- Verbal and Written Communication
- Exceeding Customer Expectations
- Upselling Techniques
- Cash Handling
- Store Opening and Closing
- Strong Communication and Interpersonal Skills
- Customer Service
- Building Customer Relationships and Loyalty
- Sales and Promotions
- Facility Tours
- Quotas and Goals
- Inventory Pricing
- Credit and Cash Transactions
- Checking Inventories
- Effective Selling Techniques
- Returns and Refunds
- Garment Fittings
- Sales Leadership
- Commission Sales
- Speaking Clearly
- Retail Store Operations
- Retail Knowledge
- Answering Customer Questions
- Upselling Products and Services
- Following Up with Clients
- Positive Customer Engagement
Certification
Certified nursing assistance.
Timeline
Sales Associate Team Leader
Southeast Swimwear
04.2020 - Current
Fitness Coach
Curves For Women
01.2014 - 03.2020
Beauty Advisor
Trade Secret Salon
06.2008 - 10.2013
High School Diploma -
Souderton Area Senior High School
Certified nursing assistance.
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