Danielle Maher
Port St Lucie,FL
Summary
It is my soul passion in life to make a difference in someone else's life. I am looking to secure a role within benefits verification in order to utilize my proven health insurance expertise, work-ethics, and leadership skills developed through my work experience and education.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Individualized Care Coordinator
Cardinal Health
07.2023 - Current
- Provide customer service for specialty pharmaceutical manufacturers by serving as a first point of contact on patient inbound calls, health benefit investigations, coordination with healthcare providers, and expediting speed to therapy for patients.
Chronic Care Manager
Doctors House Calls
08.2022 - 05.2023
- Communicated with healthcare providers to facilitate continuity of care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Registered Medical Assistant
Medical Group Of Central Georgia
02.2021 - 04.2022
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
Registered Medical Assistant
Dr. David Pinzler
06.2009 - 09.2015
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
Airman
US Airforce
01.2007 - 03.2009
- Focus on my combat training, study, and mentally prepare myself for the day to day of life in the service.
Education
Esthetician License ES009392 - Cosmetology
Columbus Technical College
Columbus, GA12.2019
Associate of Arts - Health
Indian River State College
Ft. Pierce, FL12.2017
Skills
- Call Center
- Case Manager
- Clinical Quality Program Standards
- Co-pay
- Customer Experience
- Customer Service
- Quality Assurance Controls
- Health Care System
- Medicare, Medicaid, Commercial Insurance
- Prior Authorizations
- Process Improvement
- Vitals
Certification
- CNA - Certified Nurse Assistant
- Licensed Esthetician
Timeline
Individualized Care Coordinator
Cardinal Health
07.2023 - Current
Chronic Care Manager
Doctors House Calls
08.2022 - 05.2023
Registered Medical Assistant
Medical Group Of Central Georgia
02.2021 - 04.2022
Registered Medical Assistant
Dr. David Pinzler
06.2009 - 09.2015
Airman
US Airforce
01.2007 - 03.2009
Esthetician License ES009392 - Cosmetology
Columbus Technical College
Associate of Arts - Health
Indian River State College