Professional Summary
Overview
Work History
Education
Skills
Timeline

Danielle Maillet

UPS
Olathe,KS
4
years of professional experience

Motivated professional with a diverse background in customer service and teamwork. Known for active listening and conflict de-escalation skills, effectively ensuring smooth operations and positive guest interactions.

Work History

Server

Waffle House | 08.2026 - Current
  • Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
  • Maintained cleanliness and organization of dining area to enhance overall guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Processed cash and card transactions accurately, ensuring proper handling of payments.

Assistant Butcher

1 Year
Midwest Meats | 02.2023 - 02.2024
  • Loaded and unloaded packages with precision to ensure timely delivery.
  • Operated material handling equipment, adhering to safety protocols.
  • Sorted packages accurately based on destination and size requirements.
  • Collaborated with team members to maintain efficient workflow during peak hours.

Package Handler

UPS | 08.2026 - Current
  • Loaded and unloaded packages with precision to ensure timely delivery.
  • Operated material handling equipment, adhering to safety protocols.
  • Sorted packages accurately based on destination and size requirements.
  • Collaborated with team members to maintain efficient workflow during peak hours.

Behavioral Health Technician

8 Months
Mental Health America | 04.2025 - 12.2025
  • Provided direct support to individuals with mental health challenges, fostering a safe and supportive environment.
  • Assisted in implementing treatment plans under the supervision of licensed professionals, ensuring adherence to protocols.
  • Monitored patients' behaviors and reported observations to healthcare teams for effective care adjustments.
  • Collaborated with multidisciplinary teams to develop individualized strategies for patient engagement and recovery.

Security Guard

1 Year 1 Month
Russell Stovers Candies | 02.2024 - 03.2025
  • Monitored premises to ensure safety and compliance with security protocols.
  • Conducted regular patrols to identify potential hazards or violations.
  • Operated surveillance systems to monitor activities within facility.
  • Responded promptly to alarms and incidents, maintaining calm and order.

Education

No Degree - Cybersecurity

Butler Community College | El Dorado, KS

A+ Certified

Security+ Certified

Certified Ethical Hacker

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Active listening
Conflict de-escalation
Crisis handling
Group facilitation

Timeline

Server

Waffle House
08.2026 - CurrentRead More

Package Handler

UPS
08.2026 - CurrentRead More

Behavioral Health Technician

Mental Health America
04.2025 - 12.2025Read More

Security Guard

Russell Stovers Candies
02.2024 - 03.2025Read More

Assistant Butcher

Midwest Meats
02.2023 - 02.2024Read More

Butler Community College

No Degree from Cybersecurity
Read More
Danielle Maillet