Danielle Marinaccio
Wingdale
Summary
As a management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
New Fairfield, CT
08.2022 - Current
- Resolved customer complaints effectively to enhance satisfaction and loyalty.
- Led team meetings to communicate goals, performance updates, and feedback initiatives.
- Completed store opening and closing procedures and balanced tills.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Supervised daily operations to ensure efficient service and quality standards.
Cashier
Acme Fresh Market
Patterson, NY
08.2020 - 08.2022
- Processed transactions accurately and efficiently, ensuring a smooth customer experience.
- Assisted customers with product inquiries, enhancing overall satisfaction and engagement.
- Managed cash register operations, maintaining accountability for cash handling procedures.
- Collaborated with team members to restock merchandise and maintain store organization.
- Trained new cashiers on operational protocols and customer service standards.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05-2026
Skills
- Cash handling
- Employee training
- Workplace safety
- Customer-oriented
- Inventory control and record keeping
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Cashier
Acme Fresh Market
08.2020 - 08.2022
Bachelor of Arts - Psychology
Arizona State University