Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Marsh

Louisville,KY

Summary

I excel in stressful work environments while mentoring and leading associates. I met high standards in project management, data accuracy; on-site logistics, safety standards, and account coordination.

Overview

12
12
years of professional experience

Work History

Counter Sales Representative

Richard’s Electric Supply, Sonepar Company
Louisville
03.2023 - Current
  • Project management Sales; Calculation of quotes: Order entry Customer-facing liaison by building quotes and providing accurate market pricing Train and mentor new hires Maintain and improve warehouse cleanliness, organization, and safety Self-motivated problem solver in a team environment Oversee petty cash drawer, daily counts, and weekly deposits

Flooring Specialist/New Associate Coach

The Home Depot, Store #2301
Louisville
09.2021 - 03.2023
  • Project management Sales; Calculation of quotes Customer-facing liaison from sale to installation Train and mentor new hires InFocus Team Member: Associate safety advocate and leader Six-month sales revenue totaled over $300,000
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings [Number]%.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Improved customer satisfaction by efficiently addressing and resolving flooring-related issues.
  • Earned repeat business through exceptional customer service, maintaining strong relationships with both residential and commercial clients.
  • Continually updated professional knowledge through attending workshops, trade shows, and training sessions to stay current with the latest flooring products and techniques.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Account Representative

Tri-Arrows Aluminum Inc.
Louisville
07.2018 - 09.2021
  • Monthly account reconciliations and declarations in coordination with the Finance department Customer advocate providing plant activity oversight and review forecast to ensure alignment with TAA contracts by tracking shipment ratability and mix requirements Manage orders to volume expectations based on the TAA 24-month calendar period Forecast monthly cycle and implement changes as necessary
  • Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
  • Conducted regular account reviews to identify opportunities for growth and client satisfaction improvement.
  • Supported customer satisfaction through regular follow-up and communication.
  • Identified and implemented process improvements to maximize efficiency.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

EDI Production Analysis

Waystar, Revenue Cycle Technology (Navicure + ZirMed)
Louisville
08.2016 - 08.2018
  • Claims resolution - manage submission, eligibility, and status of claims Train clients on the use of the software and provide client-based solutions ICD-10 codes/regulations Update system coding to improve efficiency Monitor EDI team status and provide updates to management DDE FISS System Project ProTeam member Improvement projects for EDI team/cross-team development Data validation, X12, ICD10 Testing, User Acceptance Testing (UAT) as needed

Surface Logger I & II / Well Site Geologist

ALS Oil & Gas
Louisville
01.2014 - 01.2016
  • Observe steering operations, geological mapping, data analysis, and physical analysis of rock cuttings Ensure accurate readings for gas data and lithology interpretation Routine communication with offsite clients, site staff, and supervisors Identify potential hazards, report issues, and ensure effective resolution Strive to improve rig site operations/process and safety regulations continually Perform under stressful environments/conditions Work independently and efficiently Best Safely Catch of the Week Award (Multiple Occasions) ALS Pulse Employee Spotlight Featured Employee: July 2016

Field Geologist I & II

Seventy-Seven Energy | Chesapeake Energy (Nomac Drilling, LLC)
Oklahoma City
01.2013 - 01.2014
  • Well-logging procedures including observation of geo-steering operations, geological mapping, gas data interpretation, analysis of cuttings for rock and mineral identification, and hydrocarbon presence Troubleshooting analytical equipment Specific conductivity of water samples collected throughout upper portions of the well site Train new hires and current staff Remote logging monitoring of multiple wells at one time Phase II Project: Remote Logging / Field Technician Standard Operating Procedure Best Safety Catch of the Week Award (Multiple Occasions)

Education

Bachelor of Science - Geology/Geography

Western Kentucky University
12.2005

Skills

Process Improvement

Software Documentation

Customer Service

Time Management

Leadership

Training

Problem-Solving

Community Outreach

Project Management

Timeline

Counter Sales Representative

Richard’s Electric Supply, Sonepar Company
03.2023 - Current

Flooring Specialist/New Associate Coach

The Home Depot, Store #2301
09.2021 - 03.2023

Account Representative

Tri-Arrows Aluminum Inc.
07.2018 - 09.2021

EDI Production Analysis

Waystar, Revenue Cycle Technology (Navicure + ZirMed)
08.2016 - 08.2018

Surface Logger I & II / Well Site Geologist

ALS Oil & Gas
01.2014 - 01.2016

Field Geologist I & II

Seventy-Seven Energy | Chesapeake Energy (Nomac Drilling, LLC)
01.2013 - 01.2014

Bachelor of Science - Geology/Geography

Western Kentucky University

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Danielle Marsh