Danielle Mccallister
Denham Springs,LA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Geaux Pro Electric
Denham Springs, LA
01.2020 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Account Representative
State Farm
Walker, LA
11.2016 - 12.2017
- Provided excellent customer service to ensure client satisfaction.
- Developed and maintained strong relationships with clients, vendors and colleagues.
- Resolved customer complaints in a timely manner.
Dispatcher
Global Monitoring Solutions
Denham Springs, LA
02.2012 - 12.2013
- Received and dispatched calls for emergency services.
- Provided timely updates to customers regarding their orders or requests.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Interacted with local law enforcement agencies when responding to incidents in progress.
Education
Some College (No Degree) - Paralegal Studies
Baton Rouge Community College
Baton Rouge, LASkills
- Invoice Processing
- Appointment Scheduling
- Information Security
- Scheduling
- Mail handling
- Filing
- Office Administration
- Data Entry
Certification
- * Health/life/auto insurance license in process of being reinstated.
Timeline
Administrative Assistant
Geaux Pro Electric
01.2020 - Current
Account Representative
State Farm
11.2016 - 12.2017
Dispatcher
Global Monitoring Solutions
02.2012 - 12.2013
- * Health/life/auto insurance license in process of being reinstated.
Some College (No Degree) - Paralegal Studies
Baton Rouge Community College
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