Summary
Overview
Work History
Education
Skills
Timeline
Server

Danielle M. Duncan

Garner,NC

Summary

Dependable, reliable and quick learner. Looking to use and expand my skills. Personable, energetic and driven to exceed expectations

Overview

12
12
years of professional experience

Work History

Server

Angie’s
09.2020 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Big Ed’s
01.2020 - 09.2020
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.

Waitress/Cocktail

Raleigh Marriott City Center
04.2017 - 06.2017
  • Company Overview: Fine Dining, Hotel
  • Fine Dining, Hotel

Waitress | Cocktail

TGIF
03.2016 - 02.2017
  • Company Overview: Casual Dining Chain
  • Casual Dining Chain

Cashier

Food Lion
05.2013 - 02.2015
  • Company Overview: Grocery Store
  • Grocery Store

General Office experience

Garner Family Care, LLC
  • Multi line phone receptionist
  • Medical records coordinator
  • 919-817-1676
  • DmDuncan.415@Gmail.com
  • Danielle M
  • Duncan

Education

High School Diploma - Honors Student

Clayton High School
01.2016

Skills

  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Excel
  • Various POS Systems
  • Multi Line Reception
  • Digital input of medical records
  • Anticipator of Guest Needs
  • Provider of Attentive Service
  • Multitasking
  • Dependable and Professional

Timeline

Server

Angie’s
09.2020 - Current

Server

Big Ed’s
01.2020 - 09.2020

Waitress/Cocktail

Raleigh Marriott City Center
04.2017 - 06.2017

Waitress | Cocktail

TGIF
03.2016 - 02.2017

Cashier

Food Lion
05.2013 - 02.2015

General Office experience

Garner Family Care, LLC

High School Diploma - Honors Student

Clayton High School

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Danielle M. Duncan