Danielle M. Duncan
Garner,NC
Summary
Dependable, reliable and quick learner. Looking to use and expand my skills. Personable, energetic and driven to exceed expectations
Overview
12
12
years of professional experience
Work History
Server
Angie’s
09.2020 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Big Ed’s
01.2020 - 09.2020
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Waitress/Cocktail
Raleigh Marriott City Center
04.2017 - 06.2017
- Company Overview: Fine Dining, Hotel
- Fine Dining, Hotel
Waitress | Cocktail
TGIF
03.2016 - 02.2017
- Company Overview: Casual Dining Chain
- Casual Dining Chain
Cashier
Food Lion
05.2013 - 02.2015
- Company Overview: Grocery Store
- Grocery Store
General Office experience
Garner Family Care, LLC
- Multi line phone receptionist
- Medical records coordinator
- 919-817-1676
- DmDuncan.415@Gmail.com
- Danielle M
- Duncan
Education
High School Diploma - Honors Student
Clayton High School
01.2016
Skills
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Various POS Systems
- Multi Line Reception
- Digital input of medical records
- Anticipator of Guest Needs
- Provider of Attentive Service
- Multitasking
- Dependable and Professional
Timeline
Server
Angie’s
09.2020 - Current
Server
Big Ed’s
01.2020 - 09.2020
Waitress/Cocktail
Raleigh Marriott City Center
04.2017 - 06.2017
Waitress | Cocktail
TGIF
03.2016 - 02.2017
Cashier
Food Lion
05.2013 - 02.2015
General Office experience
Garner Family Care, LLC
High School Diploma - Honors Student
Clayton High School
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