Danielle Mendoza
Ogdne,UT
Summary
Reliable Medical Support professional with 9 years of experience in fast pace environment. Expertly assist with office operations and physician support by gathering patient information, appointment scheduling and message managment. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
9
9
years of professional experience
Work History
Medical Assistant
University Of Utah Hospitals And Clinics
07.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Knowledge and expertise with new Americans and their needs.
- Arranging calls and appointments for specialties.
- Assisted physicians with minor procedures, including preparing treatment room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents
Medical Assistant
Ogden Pulmonary
02.2015 - 07.2016
- Measured patient spirometry and oximetry during exertion.
- Implemented care and efficiency improvements to support and enhance office operations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
No Degree - Nursing
Eagle Gate College
Layton, UT03.2021
No Degree - Medical Assisting
Eagle Gate College
Layton, UT02.2015
High School Diploma -
Ogden High School
Ogden, UT05.2009
Skills
- Medical Records Management
- Epic Systems
- Completing Insurance Forms
- Communicating with Patients and Families
- Multi-Line Telephone System Operation
- Patient Relations
- Time Management
Accomplishments
Nominated and awarded with Circle of Distinction in 2022
Timeline
Medical Assistant
University Of Utah Hospitals And Clinics
07.2016 - Current
Medical Assistant
Ogden Pulmonary
02.2015 - 07.2016
No Degree - Nursing
Eagle Gate College
No Degree - Medical Assisting
Eagle Gate College
High School Diploma -
Ogden High School