Danielle Mooney
Burton,MI
Summary
Results-driven salesperson recognized for high productivity and efficiency in task completion. Expertise in customer relationship management, strategic sales planning, and market analysis consistently leads to target achievement. Strong communication, negotiation, and problem-solving skills enable success in competitive environments. Aiming for advancement opportunities to apply energy and creativity while upholding exceptional standards and contributing to organizational goals.
Overview
18
18
years of professional experience
Work History
Bartender Shift Manager
Legends Bar & Grille
Fenton, MI
07.2021 - Current
- Supervised a team of bartenders and servers, ensuring proper handling of all alcoholic beverages and adherence to local laws.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Developed and implemented staff training program to ensure quality customer service.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
Judicial Secretary
Circuit Court House
Flint, MI
01.2019 - 12.2021
- Greeted visitors to the courtroom and ensured that all were properly identified before being allowed access to the judge's chambers.
- Entered case information into the internal database, managed and organized the database, and retrieved information and data when necessary.
- Reviewed case documents and assessed documentation for specific projects.
- Performed general office duties such as photocopying, faxing, scanning documents into digital format, managing calendars, ordering supplies.
- Received and disbursed incoming mail.
- Maintained legal documents and prepared court filings for submission to the appropriate courts.
- Scheduled hearings, trials, mediations, depositions, and other proceedings as directed by the judge or attorneys.
Bartender/Manager
Foutchs Pub
Flint, MI
02.2017 - 07.2021
- Orchestrated all social functions, including private parties, business meetings, and formal engagements.
- Established new marketing techniques, increasing overall revenue.
- Assisted with ordering and inventory, maintaining, and stocking all bar items.
- Quickly mix a variety of simple and complex cocktails.
- Provided the restaurant guest with friendly and professional service.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
Budtender
Lindzys Med Station
Flint, MI
06.2015 - 02.2017
- Greeted customers with a friendly and inviting attitude.
- Assisted customers in selecting the best products for their needs.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Monitored inventory levels and informed management when stock was low or depleted.
- Kept up-to-date records of all transactions in compliance with state regulations.
Secretary/Veterinarian Tech.
City Vet
Dallas, TX
02.2013 - 05.2015
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided detailed patient care instructions to pet owners.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Head Bartender
The Wooden Keg
Flint, MI
07.2009 - 01.2013
- Greeted frequent visitors by name and explained new promotions.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Secretary/Process Server
Park Paralegal
Colorado Springs, CO
07.2006 - 07.2009
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Provided administrative support to the office manager and other staff members.
- Provided proof of service and affidavits.
- Filed, faxed, copied and scanned documents and pictures into database.
- Served all legal processes issued by court according to statutes and court rules.
- Maintained proper records relating to service of process.
- Provided superior customer service and remained professional in escalation cases.
Education
Certified -
Veterinarian Technical Institute
01.2014
Graduated -
Grand Blanc High School
01.2006
Skills
- Effective Upselling Techniques
- Performance Improvement Coaching
- POS system operation
- Workplace Safety Compliance
- Recipe Development Skills
- Inventory Management
- Effective Customer Engagement Strategies
- Anticipating Client Expectations
- Persuasive Selling Skills
- Team Leadership
- Time Management
References
Available upon request
Timeline
Bartender Shift Manager
Legends Bar & Grille
07.2021 - Current
Judicial Secretary
Circuit Court House
01.2019 - 12.2021
Bartender/Manager
Foutchs Pub
02.2017 - 07.2021
Budtender
Lindzys Med Station
06.2015 - 02.2017
Secretary/Veterinarian Tech.
City Vet
02.2013 - 05.2015
Head Bartender
The Wooden Keg
07.2009 - 01.2013
Secretary/Process Server
Park Paralegal
07.2006 - 07.2009
Certified -
Veterinarian Technical Institute
Graduated -
Grand Blanc High School