Danielle Murray
Baltimore,MD
Summary
Detail-oriented Pharmacy Technician with expertise in drug inventory management and medication dispensing. Committed to optimizing workflow and ensuring patient safety in pharmacy operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Medstar Good Samaritan Hospital
10.2022 - Current
- Processed and dispensed medications accurately to ensure patient safety.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
Bedside Pharmacy Technician
Presbyterian Hospital
06.2021 - 10.2022
- Dispensed medications accurately and efficiently to patients and healthcare providers.
- Collaborated with healthcare team to resolve prescription issues and optimize patient care services.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- collaborated with healthcare providers and pharmacist to ensure discharge preparations were processed accurately and promptly, minimizing delays in patient discharge and continuity of care.
Pharmacy Technician
CVS Pharmacy
11.2019 - 06.2021
- Accurately processed and dispensed prescription medications in accordance with established protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Developed patient education materials on medication management, contributing to community health awareness.
Education
Associate of Science - Medical Laboratory Science
Camden County College
Blackwood, NJ05-2027
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Hospital software: Epic and medconnect
- Drug inventory management
- Medicare and medicaid process
- Manual and automated medication dispensing
- Supporting pharmacy operations
- Staff leadership
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Medstar Good Samaritan Hospital
10.2022 - Current
Bedside Pharmacy Technician
Presbyterian Hospital
06.2021 - 10.2022
Pharmacy Technician
CVS Pharmacy
11.2019 - 06.2021
Associate of Science - Medical Laboratory Science
Camden County College