Danielle Murray
Baltimore,MD
Summary
Detail-oriented Pharmacy Technician with expertise in drug inventory management and medication dispensing. Committed to optimizing workflow and ensuring patient safety in pharmacy operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Medstar Good Samaritan Hospital
Baltimore, MD
10.2022 - Current
- Processed and dispensed medications accurately to ensure patient safety.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
Bedside Pharmacy Technician
Presbyterian Hospital
Philadelphia, PA
06.2021 - 10.2022
- Dispensed medications accurately and efficiently to patients and healthcare providers.
- Collaborated with healthcare team to resolve prescription issues and optimize patient care services.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- collaborated with healthcare providers and pharmacist to ensure discharge preparations were processed accurately and promptly, minimizing delays in patient discharge and continuity of care.
Pharmacy Technician
CVS Pharmacy
Cherry Hill, NJ
11.2019 - 06.2021
- Accurately processed and dispensed prescription medications in accordance with established protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
- Developed patient education materials on medication management, contributing to community health awareness.
Education
Associate of Science - Medical Laboratory Science
Camden County College
Blackwood, NJ05-2027
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Hospital software: Epic and medconnect
- Drug inventory management
- Medicare and medicaid process
- Manual and automated medication dispensing
- Supporting pharmacy operations
- Staff leadership
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Medstar Good Samaritan Hospital
10.2022 - Current
Bedside Pharmacy Technician
Presbyterian Hospital
06.2021 - 10.2022
Pharmacy Technician
CVS Pharmacy
11.2019 - 06.2021
Associate of Science - Medical Laboratory Science
Camden County College