Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
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Danielle Navarro

Aurora,IL

Summary

Energetic and personable professional seeking an entry-level bartender position. Recently certified in BASSET and Food Handling. Known for thriving in fast-paced environments, handling cash with precision, and creating memorable guest experiences. Eager to bring a quick-learning mindset and customer-first attitude to a bar team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Representative

Esporta Fitness
03.2023 - 08.2023
  • Served as the first point of contact for over 100 members daily, providing a polished, customer-first experience.
  • Managed check-ins, appointments, class scheduling, and membership inquiries with professionalism and efficiency.
  • Handled incoming calls, including VIP member requests, with prompt attention and service excellence.
  • Promoted high-end services and packages tailored to client needs, contributing to revenue growth.
  • Ensured reception area remained clean, organized, and in line with brand presentation standards.
  • Escalated and resolved customer concerns with discretion, maintaining a calm and solution-oriented demeanor.

Sales Associate

Shoe Palace
06.2022 - 12.2022
  • Delivered personalized product recommendations and maintained a client-first approach on the sales floor.
  • Handled cash and credit transactions with accuracy and confidentiality.
  • Maintained premium visual merchandising standards and proactively replenished high-demand products.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.

Sales Associate

Cozy Fox
03.2021 - 10.2021
  • Delivered professional, courteous service in a high-volume, quick-service environment.
  • Demonstrated composure and teamwork during high-demand shifts, ensuring customer satisfaction.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Education

High School Diploma -

Opportunities For Learning
Bellflower, CA
08-2020

Bachelor of Science - Business Administration

California State University
CA

Skills

  • Strong verbal and written communication
  • Conflict resolution and problem-solving
  • Able to manage high-volume customer traffic
  • Appointment setting and front desk coordination
  • Accurate cash handling
  • Polished appearance and professional demeanor
  • Team player with strong time management

Education and Training

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Certification

  • Illinois BASSET Certification – Completed June 15, 2025
  • Illinois Food Handler Certification – Completed June 10, 2025

Timeline

Front Desk Representative

Esporta Fitness
03.2023 - 08.2023

Sales Associate

Shoe Palace
06.2022 - 12.2022

Sales Associate

Cozy Fox
03.2021 - 10.2021

High School Diploma -

Opportunities For Learning

Bachelor of Science - Business Administration

California State University

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