Jake Ruggiero

• Greeted and welcomed guests upon arrival at the front desk.
• Managed check-in and check-out processes efficiently for all visitors.
• Assisted guests with inquiries, providing information about services and amenities.

Collaborated with admissions team to recruit and train prospective new members.
Executed recruitment weekend to assess skills required for admissions team. Trained new members over eight weeks in an education class to ensure full integration into the admissions team.

• Curated and performed musical set lists for events, paid engagements, and contributed to promotional photoshoots to enhance visibility and showcase live performances.
• Engaged with guests to enhance event experiences.
• Coordinated with event planners for seamless execution.

• Created an engaging and disciplined environment to motivate players in their individual development.
• Modeled professionalism and dedication to demonstrate expectations and standards for players.
• Encouraged players by analyzing both accomplishments and mistakes, refining their mechanical skills, and game awareness.