Summary
Overview
Work History
Skills
Timeline
Generic

Kaitlyn Warrick

Lady Lake

Summary

Detail-oriented professional with a proven track record in customer service and financial transaction handling. Skilled in appointment scheduling and team collaboration, consistently delivering a welcoming atmosphere that enhances client satisfaction.

Overview

10
10
years of professional experience

Work History

Front Desk Representative

Hand And Stone
Lady Lake
09.2025 - Current
  • Greeted clients warmly and provided excellent customer service at the front desk.
  • Managed appointment scheduling using Zenoti.
  • Assisted clients with intake forms and maintained confidentiality of personal information.
  • Answered phone calls promptly, addressing inquiries and resolving issues professionally.
  • Processed payments accurately and handled financial transactions securely at checkout.
  • Collaborated with massage therapists and estheticians to optimize client experiences.

Caregiver

Family
05.2019 - 09.2025

My husband is a veteran of the United States Marine Corps. He was injured during his service, resulting in his medical discharge. I quit working so I could better care for him.

Pizza Delivery Driver

Papa John's Pizza
Jacksonville
02.2019 - 05.2019
  • Delivered pizzas promptly to customers in various locations.
  • Managed cash transactions accurately during deliveries.
  • Provided excellent customer service through friendly interactions.

Cashier/Customer Service Representative Team Lead

Publix
Leesburg
02.2016 - 06.2017
  • Assisted customers with product selections and inquiries.
  • Operated cash registers and processed customer transactions efficiently.
  • Educated customers about promotions and store policies.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained cleanliness and organization of sales floor and backroom areas.

Guest Specialist

Captain D's Seafood
Leesburg
10.2015 - 01.2016
  • Provided excellent customer service in a fast-paced seafood restaurant environment.
  • Assisted customers with menu selections and answered questions about food items.
  • Processed orders accurately using point-of-sale systems and handled payments.
  • Maintained the cleanliness and organization of dining areas and service stations.

Skills

  • Appointment scheduling
  • Client confidentiality
  • Payment processing
  • Customer engagement
  • Time management
  • Effective communication
  • Team collaboration
  • Service orientation
  • Cash handling
  • Oral and written communications
  • Front desk operations
  • Customer relationship management
  • Zenoti software
  • Computer skills

Timeline

Front Desk Representative

Hand And Stone
09.2025 - Current

Caregiver

Family
05.2019 - 09.2025

Pizza Delivery Driver

Papa John's Pizza
02.2019 - 05.2019

Cashier/Customer Service Representative Team Lead

Publix
02.2016 - 06.2017

Guest Specialist

Captain D's Seafood
10.2015 - 01.2016
Kaitlyn Warrick