Ryan Cormier
Tampa,FL
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over 200 patients weekly. Organized and accurate in managing patient flow. I'm committed to helping each patient feels welcomed and comfortable upon walking through door.
Overview
17
17
years of professional experience
Work History
Front Desk Representative
Advent Health Medical Group
Tampa, FL
10.2014 - Current
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Completed and filed financial documentation for accounting purposes.
Front Desk Medical Receptionist
MedExpress Urgent Care
Tampa, FL
08.2009 - 10.2014
- Checked patient insurance, demographic and health history to keep information current.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Helped patients complete necessary medical forms and documentation.
- Enhanced office productivity by handling high volume of callers per day.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Office Manager's Assistant
Books And More
Tampa, Florida
08.2004 - 06.2009
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise.
- Answered questions about store policies and addressed customer concerns.
- Completed inventory counts and ordered merchandise.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
High School Diploma -
Hillsborough High School
Tampa, FL05.2001
Skills
- Supply Ordering
- Organization and Time Management
- Appointment Scheduling
- Data Entry Software
- Time Management
- Medical Recordkeeping
- Customer Service
- Payment Scheduling and Collection
- Insurance Forms
- Patient Referral
- Referral Verification
- Medical Records Verification
Timeline
Front Desk Representative
Advent Health Medical Group
10.2014 - Current
Front Desk Medical Receptionist
MedExpress Urgent Care
08.2009 - 10.2014
Office Manager's Assistant
Books And More
08.2004 - 06.2009
High School Diploma -
Hillsborough High School