Danielle Newton
Fond Du Lac
Summary
Dynamic Certified Medical Assistant with a proven track record at SSM Health, excelling in patient education and multitasking. Demonstrated ability to improve patient understanding and compliance through effective communication and compassionate care. Skilled in both administrative duties and direct patient support, ensuring high-quality service in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
SSM Health
03.2016 - Current
- Performing administrative duties such as answering phones, scheduling appointments, and maintaining medical records, and patient triage
- Assist patients with completing necessary forms and documentation, and verify their medical history and insurance information.
- Provide patients with information regarding their health conditions, treatment plans, and preventive care. Offer guidance on lifestyle changes, medication adherence, and follow-up appointments to enhance patient understanding and compliance.
- Prepare patients for examinations by taking vital signs, such as blood pressure, temperature, and pulse. Assist physicians during examinations and procedures, ensuring that all necessary instruments and supplies are readily available.
- Prioritize tasks effectively to manage a busy workload and ensure timely patient care. Develop organizational skills to handle multiple responsibilities without compromising quality.
- Administer medications as directed by a physician, including injections and oral medications. Educate patients about their medications, including dosages, side effects, and proper usage.
- Collect and prepare laboratory specimens, such as blood and urine samples, for testing. Perform basic laboratory tests and assist with the preparation of specimens for transport to external laboratories.
Server
Schmittys Bar and Grill
02.2012 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Technical Degree - Medical Assistant
Moraine Park Technical College
Fond Du Lac, WI01-2016
Skills
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Patient education
- Customer service
- Data entry
- Compassionate
- Communication skills
- Telephone etiquette
- Team Work
Timeline
Certified Medical Assistant
SSM Health
03.2016 - Current
Server
Schmittys Bar and Grill
02.2012 - 06.2016
Technical Degree - Medical Assistant
Moraine Park Technical College
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