Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
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Danielle Ney

Danielle Ney

Pittsburgh,PA

Summary

Developed strong customer service and organizational skills in fast-paced environment. Effective at managing multiple tasks, ensuring accuracy, and delivering high-quality service. Looking to transition into new field, bringing focus on customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

To-Go Specialist

Texas Roadhouse
04.2025 - Current
  • Facilitated efficient order processing for to-go services, ensuring accuracy and timeliness.
  • Prepped To-go station through portioning sides and maintaining cleanliness;
  • Managed customer inquiries regarding menu items, ingredients, and allergens effectively.
  • Streamlined packaging processes to enhance presentation and maintain food quality during delivery.

Restaurant Hostess

Texas Roadhouse
12.2023 - Current
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed a waitlist system to optimize seating arrangements and minimize wait times.
  • Communicated effectively with front-of-house staff to coordinate guest flow and service needs.
  • Assisted in maintaining cleanliness and organization of the host station and dining areas.

Intern

Groovy Grinds
08.2024 - 05.2025
  • Worked together with 9 other students to create and run a coffee shop inside of a school.
  • Conducted research and analysis to support decision-making processes in project management.
  • Designed a seasonal menu year round to keep up to date with trends and holidays.
  • Created and ran non-profit events for exterior organizations

Intern, School Store

Governor Mifflin High School
08.2023 - 05.2024
  • Assisted in project management activities, ensuring timely completion of tasks and adherence to deadlines.
  • Conducted research and analysis to support team initiatives and improve operational efficiency.
  • Developed training materials for new interns, fostering a collaborative learning environment.
  • Designed school merchandise and completed marketing and advertising for each item using graphic design.

Education

No Degree - Business

University of Pittsburgh
Pittsburgh, PA
05-2029

High School Diploma -

Governor Mifflin Senior High School
Shillington, PA
05-2025

Skills

  • Strong multitasking
  • Phone etiquette
  • Quick learner
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Greeting guests

Extracurricular activities

FBLA (2023-2025): Competed in the regional and state level for business. I was awarded top 10 in the state for Information Systems in 2024. I was able to learn all functions of a business and won top 3 in the region 8 for Hospitality Management in 2024.

National Business Honors Society(2025): I was inducted into the National Business Honors Society by my FBLA advisor, Kristen WIlber.

Timeline

To-Go Specialist

Texas Roadhouse
04.2025 - Current

Intern

Groovy Grinds
08.2024 - 05.2025

Restaurant Hostess

Texas Roadhouse
12.2023 - Current

Intern, School Store

Governor Mifflin High School
08.2023 - 05.2024

No Degree - Business

University of Pittsburgh

High School Diploma -

Governor Mifflin Senior High School

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